From the beginning you are greeted by a kind, helpful staff that exceeds your expectations. Once you arrive to the resort you short trip to the field where the staff inflates the balloon was met with knowledgeable people that helped eased any fears you may have had about flying or safety concerns. We were taken over the Disney Parks and parts of Clermont and as a local it was exciting to get a aerial view of Kissimmee and the parks. The balloon got to about 1200ft and the only real limitation to not getting higher was the fogginess and the low visibility, other than that I took some incredible photos and got to experience something different and memorable which is hard for a local living in Orlando. Would definitely recommend it to anyone even those scared of heights!