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“Airport Hotel plus a little more”

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Hyatt Place Orlando Airport
Ranked #45 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Reviewed 12 January 2013

We elected to get a room near the airport after a late flight. We did have about a 20 minute wait after calling for the shuttle. The woman who picked us up was friendly and loaded our luggage promptly. We were assigned a high floor per our Hyatt profile. If you do not usually stay at Hyatts, it may be a concern that the vanity area is outside the bathroom and pretty much at the end of the beds. My husband deals with my hair dryer in the morning so it is not an issue for us. We had a maintenance issue with the lighting in our room and called the front desk. After about 25 minutes, called again and she apologized and said she had gotten busy. The issue wasn't fully fixed and she offered to move us. It is after midnight and we have unpacked just enough to not want to move. I suggested she just throw some points at us to compensate. She agreed but has not happened to date. Also, even though I know the tub was clean, it has a dingy old mat stain. We only shower but the tub did take away from a feeling of cleanliness in the tiny bathroom.

The breakfast area overflows into much of the lobby which is a good thing because there was apparently a soccer tournament in the area and the hotel was full of girls. Breakfast was the standard fare and nice to have available. The disposal system was kind of a mess. One garbage can inside a container with a small hole at the top. Not surprisingly, people who bothered to utilize it were not completely successful at getting leftovers disposed of without part of breakfast left on top. Yuck. Hot water was not hot enough for tea but there is a microwave available to solve that.
We were able to have a late checkout before the shuttle driver took my husband back to the airport to the car rental. Once again it was a friendly young woman.

Our experience was good enough that we chose to reserve a room again for the night before we flew out. Check in was a hassle because the key maker was not working. A staff member had to go to our room and let us in after about a 15 minute wait. I'm sure they got tired of this procedure as we were not the only ones trying to check in. Within the hour we received our room key. We checked out on a Monday and found the hotel to be very quiet. Nice to not have to jockey for position around the orange juice. Pillows were comfortable and we were able to cool the room nicely. This hotel worked well for us and I would recommend it for travelers in similar circumstances.

  • Stayed: January 2013, travelled on business
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Thank Takemeaway79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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801 - 805 of 980 reviews

Reviewed 26 December 2012

my stay was just for one night prior to a flight out the next morning. i am a diamond member with hyatt and i decided since i had a ton of points, i would use points for this stay. the staff was very accomodating and helpful. a few issues i had were: for breakfast they had no sort of eggwhites. either hard boiled eggs or any way to make me anything with eggwhites and the cook was a little rude when i asked her about that. in this day and age, not everyone eats junk foor for breakfast and i was disappointed because the breakfast wasnt all it was cracked up to be. the bed was sort of sunken down on one side and uncomfortable. when i have time i plan to email gold passport to let them know of my issue with the bed in the hopes that it will be taken care of for other guests. i could not get a good cell phone reception in my room which was annoying but not their fault although they do make signal boosters to solve that issue which they may want to look into.

  • Stayed: December 2012, travelled on business
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Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2012

Our hotel the last day and night on the Orlando journey. Very nice room - more of a suite - and convenient, smaller pool area to relax in. In the evening, we walked to the Tony Roma restaurant just a few 100 meters from the hotel. As European, we were surprised to note that this area had several walkways, which is not too usual in the Orlando area! Breakfast was included in price, and acceptable...

  • Stayed: December 2012, travelled as a couple
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Thank GlocalSwede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2012

I have statyed at this property many times. They are a good place for a great price. Just when you think they have it right they go beyond with great team at the front desk. Ryan among others were the STARS of the service team. Ryan keep doing what ever he could and made all things possiable with all the requests that i had given him. The other team memebers had the same great attituded and they keep making me feel welcome and appricated my stay with them.

Thank you all
Michael

Room Tip: Upper floors are very good.
  • Stayed: December 2012, travelled with friends
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Thank mj s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2012

Well, within a minute or two from the airport, and location is pretty good for everything from Disney to downtown without being smack in the middle of traffic. If you've stayed at a Hyatt Place, this again fits the blueprint, good space with modern conveniences. Bed was nice, and only issue was the staff (front desk) seemed more inclined to talk amongst each other rather than help customers. But overall, descent place for good price.

Room Tip: Though close to the airport, didn't notice much noise from aircraft. But no direction or room s...
  • Stayed: December 2012, travelled as a couple
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1  Thank 1alwaystraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Orlando Airport

Address: 5435 Forbes Pl, Orlando, FL 32812-9010
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Orlando
#32 Green Hotel in Orlando
#44 Family Hotel in Orlando
#51 Business Hotel in Orlando
Price Range: $140 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Orlando Airport 3*
Number of rooms: 134
Official Description (provided by the hotel):
At Hyatt Place Orlando Airport, you’ll enjoy the comfort you deserve and the convenience you crave. Plus, you’ll be in the heart of the Orlando Airport corridor, 10 miles away from Lake Nona Medical City, and minutes away from Orlando’s world-class theme parks. As the closest Hyatt Place to Port Canaveral, book our Cruising to Port Canaveral package with arranged transportation to port or book our Park, Stay, and Fly package and receive up to seven days of complimentary parking. What You'll Love: Complimentary shuttle: Enjoy the convenience our airport shuttle available from 4am to 2am daily, and within a three-mile radius 24/7 dining: Start your day with free breakfast, then enjoy freshly prepared favorites on your time Inviting spacious rooms: with plush Hyatt Grand Beds™ and a Cozy Corner with sofa-sleeper Flexible meetings: Hosting an event is easy with 1586 sq. ft. of flexible meeting space ... more   less 
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Also Known As:
Hyatt Place Orlando Airport/Northwest Hotel Orlando
Orlando Amerisuites
Hyatt Place Orlando Airport Florida

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