I LOVE water parks and have been to many over the years so when I heard about this new water park I just knew I had to come. I was so excited to visit this park but there is defiantly room for improvement.
Great new rides which are thrillling
Great Hawaiian theme
Loads of restaurants choice
Warm water ( a lot of parks have cold water which I hate!)
Great transport from car park to water park ( very well organised )
Staff was quite unknowledgable - I asked questions about my fast pass and tapi tap ( line watch) which they didn’t know the answers too.
We waited a long time for lunch. It seemed well organised but didn’t work. We queued for the restaurant then we queued for our type of food then we queued to pay. The time we ate our food was cold. Also there are separate ques for what you are having so if one member of your family wanted pizza and another member wanted a burger you would have to que twice one for the pizza and then for the burger.
Virtual line system- I am completely sitting on the fence when discussing virtual line system. They give you a tapi watch which is a virtual line. You have to tap in to a ride you would like to go on. Then it says a wait time. While you wait you can go on the ride now slides while your waiting. Then your tapi watch vibrates and tells you to go to the slide you booked. One side of me thought this was good idea because you could be on other rides whilst waiting to go on a longer que ride. Another side of me doesn’t like it because you can only ‘book’ one ride at a time so you would have long waiting gaps between each ride. I did wonder would it not just be easier to que for rides like the traditional way.
We arrived at 10.15am when the park opened at 10. I have my elderly nan on holiday with us and she needed shade. There were NO beds or umbrellas by this time. I do not think this is acceptable. They charge you for private cabanas and premium seating. I don’t feel you should have to pay for seating when you have had to pay a lot to just get in the park. You need a lot of free seating and shade volcano bay!
Yes I would return and yes I had a great day with my family but there are major things that need to be improved on to make this park perfect. I just hope the staff of volcano bay take on board our comments.
Would there be so many cons if this was a Disney owned park?
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