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Very good
12 reviews
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Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 10
Orlando, Florida

Reviews from our community

Very good - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Terri M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2017 for a stay in March 2017
person found this review helpful

My family enjoyed this villa, it was updated with everything we needed. The size was perfect for my family of 5. The two master suites were amazing! The pool was nice and the spa relaxing. However, we paid a small fortune to heat the pool and, in February, it was still cold. The housekeeping was lacking. The trash had not been picked up from the previous renters, debri left in and around the pool, dead cockroaches on the floors, pans left unclean, and glasses broken. One window in the garage was broken and the door to the pool inoperative. However, the owner was very responsive to concerns and were problems solved in good time. I would recommend this villa to others if the housekeeping and maintenance were upheld.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Mar 2017
Thank you for your review. It was unfortunate that you stayed during a cold period. The heater has a safety cut off and will not heat the pool if the temperature is below 50 degrees. Florida is the bug capital of the world and its quite common to see insects. The dead cockroach actually shows that we take pest control seriously and is working and if any enter the house they are taking the bait and dying. rash is collected on a weekly basis it is not possible to arrange to have it collected after each guest its not a service the County provides. Thank you for staying with us and we hope to see you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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