We only waited like 20 minutes, BUT, we went at 3:30ish, sooo that said, if you want to eat here and avoid the wait, don’t go during peak hours. We LOVED the food. Had the pork Milanese sandwich, very good, my hubby had the chicken mushroom risotto..soooo good. Then one of their decadent sundaes... brookies cookies and cream, couldn’t finish. Service was attentive and friendly, characters came by , that was pretty cool. Best food we had while visiting Universal area. Prices are similar to other places in that area, which are on high side. Very cool inside!