This is a very friendly, welcoming pub serving good food in one of Let's loveliest villages. We have eaten quite a few times here before but as it is a bit if a drive from our home we don't get too visit very often. What made our meal particularly memorable yesterday was the reaction of the owner to a meal that my partner didn't finish. Being a vegetarian, she picked the wild mushroom risotto. I had the Chicken Supreme. Whilst dish was excellent, full of flavour and a good looking dish, I could tell my partner was not so enthused by her meal. Ultimately she only ate about half of the plate. She wasn't sure if Arborio rice had been used. Coupled with a lack of 'bite' to the rice and the Risotto not being very creamy, she found the entire dish disappointing. Being typically English, we didn't say anything! However? within a few minutes of the players being removed the owner returned, worried that my partner had not eaten the entire plate. After explaining our concerns he graciously gave us a cheese board free of charge
His entire manner during the conversation was one of real concern for us. It was very much appreciated and a true example of great customer service. I have to add that our starters were excellent. Will we be going back? Of course we will. Even without the free cheese board we would return, not just because of the great food but also customer service of this level needs rewarding.
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