When I went inside this McDonald's there were two or three people ahead of me in line. Only one cash register was in use. A customer standing in front of it was holding up his smartphone and discussing something on the screen with a shift manager behind the cash register. Their discussion went on forever. During it, two different female employees walked up to the adjacent register, monitored the conversation for a while, then left. Eventually, a third female came up to the register and asked for the next customer. When it was my turn, I placed my order, received it, and left. The conversation at the other register was still ongoing.
Not a great experience.
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