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“Great hotel, price and location!”
Review of The Colony Hotel

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The Colony Hotel
Ranked #168 of 208 Hotels in Miami Beach
Enfield CT
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel, price and location!”
Reviewed 10 April 2012

I recently stayed at the Colony, and I could not have been more satisfied with my stay. The rooms were in great condition, the staff was amazing, and Harold at the front desk was very helpful. He was able to provide us with info on the area, places to eat and shop, and he certainly made our stay more enjoyable. I will be returning in May on a girls trip for my birthday, and again in June for another girls trip. I will certainly stay at the Colony for both of my upcoming trips as the hotel is located right on South Beach, across the beach and near all the entertainment one could possibly want. Look no further, this is THE place to stay when coming to Miami!

Stayed January 2012, travelled with friends
Helpful?
1 Thank Karim V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zero11382, Director of Sales at The Colony Hotel, responded to this review, 24 April 2012
Thank you Karim for the great review, it is always good to hear positive comments about the staff and our establishment, we hope to continue to provide you with exceptional lodging at more than reasonable rates!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Alpharetta, Georgia
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2012

We have now stayed at the Colony Hotel in South Beach several times over the past winters. We are a couple in their 60's and go to south Florida for two to three long weekends a winter. We enjoy kayaking and spend the long weekends in Keys, Everglades, or West Coast, flying in or out of Miami or Ft. Lauderdale. But we also enjoy the South Beach and its energy, usually spend a night there on trips to the area.
We highly recommend the Colony Hotel. The location on Ocean Drive is great. The hotel staff are very helpful, the rooms are updated, very well maintained and clean. Plus quiet, even with its central location. We have also found it well priced for the area. We especially appreciate Harold, Front Office Manager. He has been just great in working with us in arranging accommodations, helpful while we are there. He provides great all around customer service. We look forward to many more return trips to South Beach and the Colony.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharonjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zero11382, Director of Sales at The Colony Hotel, responded to this review, 24 April 2012
Dear Sharon and Jim,

Thank you for the great review, we are ecstatic about having you as repeat clients, please contact us directly in the future (if you have not already) when booking your rooms, speak to Harold so that we can provide you with the absolute best rates, we will beat any advertised price you may be able to find online!
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wales
Level 4 Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 April 2012

Stayed one night with my family whilst touring Florida. Great location staff very helpful , valet parking a must. Room very clean, and requests such as extra towels dealt with immediately. We were on side of hotel and wasn't disturbed by any noise. Food around hotel reasonably priced. Get up early and see around on a rental bike. Would definitely stay here again

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fairygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zero11382, Director of Sales at The Colony Hotel, responded to this review, 24 April 2012
Thank you for the awesome review, we hope you come stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 April 2012

Went during WMC and paid about $400 a night... this is almost considered a "good deal" for this time of year. They were clearly overwhelmed with the amount of people going in and out of the establishment which seems odd to me seeing as WMC has been going on for 26 years.

So we got a room with 2 beds in it... 4 people.

1) You could barely fit one bed in there, let alone two.

2) One bed was next to the air conditioner, if you laid in this bed you had to cover yourself with a couple blankets or catch pneumonia.

3) If you turned the air conditioner off, a slow hot and agonizing death would soon follow
4) The bed that was closest to the door sounded like a rusty trampoline, dont move... dont breathe.. we can hear you.

5) Good luck trying to fit luggage for 4 people in this room, you have the option of walking on your bags or sleeping on your bags... or both.

6) The hotel didnt even have a vending machine. Want a bottle of water? Try back in a few hours when the bartender is back.

7) Room service came knocking every day bright n early at 8am. whyyyyy

8) I didnt have a room key on me at one point... asked the front desk for a new one. Told them a random room number and they just gave me a new key! No ID checking.. no questions asked... I finally told them I wasnt even sure that was the correct room number which made them check... amazing. Anyone can have access to any room.

Here's the thing, Colony Hotel is old as hell... appears in every single picture when you google "Miami" -- its beach front -- bla bla. Its the best we could get for our budget. Plain and simple. If you are not going during such a busy week like WMC... you might have a better experience.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank charity b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zero11382, Director of Sales at The Colony Hotel, responded to this review, 24 April 2012
Dear Guest,

I'm sorry to read about your bad experience at the Colony Hotel, the rooms at the property are not very large, which is typical of the old Art Deco style that dominates most of the hotels on South Beach, I would like to hear personally from you some about your other concerns, specifically your ability to get a key to another room from the Front Desk, this is exactly the opposite of what we teach/train our employees to do, so if you would contact me, Eddie Nunez at sales@thekenthotel.com or call me directly at 305-604-5068 Ext. 3010 it would be very much appreciated.
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Travellers are raving about these Miami Beach hotels

salem, ma
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 April 2012

We stayed in Miami for one night on a stop over from a longer trip. When we checked into the Colony the front desk told me our room was recently renovated. When we got into the room we noticed dark hair all over the floor and on the bedding and there was sand in the bed (not from us). I asked for a new room or a cleaning and they couldn't accommodate.

I will never stay here again. Location or not, wasn't worth it.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erin_panneton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zero11382, Director of Sales at The Colony Hotel, responded to this review, 24 April 2012
Dear Guest,

I'm sorry to hear that this occurred, it is not typical of our establishment or our standards, please contact me, Eddie Nunez at sales@thekenthotel.com, or Carrie Lage at carrie@colonymiami.com and we will gladly do all we can to make it up to you. Looking forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Colony Hotel

Property: The Colony Hotel
Address: 736 Ocean Dr, Miami Beach, FL 33139-6220
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#108 On the Beach Hotel in Miami Beach
Price range (per night): $119 - $356
Hotel Class:3 star — The Colony Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more   less 
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Also Known As:
Colony Hotel Miami Beach
Colony Miami Beach
The Colony Hotel Miami Beach, Florida

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