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Reviews (2,192)
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All reviewsfront desksouth beachpool areaguest servicespool staffbeautiful hotelpool partyocean frontlincoln roadgreat poolart decoamazing servicebeach accessrooms are smallbeach servicean umbrellavalet parking
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233 - 238 of 2,192 reviews
Reviewed 2 April 2018 via mobile

Ryan and Ashika at the poolside were outstanding and so accommodating. We’ve been to many Hotels on prior visits to Miami Beach but the Shelborne Hotel is by far the best when it comes to customer service (thanx to staff members like Ryan and Ashika). Thank you Shelborne!!

Stayed: April 2018, travelled with family
Thank pdinane74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eddier001, Front Office Manager at Shelborne South Beach, responded to this reviewResponded 3 April 2018

Dear pdinane74,

It is with great pleasure that I read your review. Our team is the heart and soul of all we do at Shelborne South Beach and it is wonderful when guests take the time to share the love. it's wonderful to read we exceeded your expectations at every turn and we hope you will consider us your home when visiting our beautiful slice of paradise. We look forward to your next visit and thank you again.

Sincerely,

Eddie Rodriguez
Front Office Manager
Shelborne South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Right off the beach... Oceanfront room! The hotel is beautiful inside!!!! Great location too.. Plenty of restaurants nearby... The sushi spot a few blocks down was amazing!!!!! My favorite breakfast spot is 11th street diner; try the Grand Mariner french toast... Absolutely amazing!!! Check multiple websites for best pricing...

Stayed: February 2018, travelled with friends
Thank Tee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eddier001, Front Office Manager at Shelborne South Beach, responded to this reviewResponded 3 April 2018

Dear Tee P,

Thank you for choosing to be a guest of Shelborne South Beach and for taking the time to share a review. I am truly pleased that we served as the perfect location from which to explore all our great city has to offer. We look forward to your next visit and safe travels.

Sincerely,

Eddie Rodriguez
Front Office Manager
Shelborne South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We had a wonderful pre-cruise visit to South Beach staying at this beautiful icon on Collins Avenue. The hotel is undergoing renovation due to the hurricane this Fall, but this didn't interfere with our stay. The hotel is in a fabulous location for getting around on foot to see the highlights of this area. It was very comfortable, clean and has very friendly staff. Can't think of anything that would have improved our stay except having more time.

Stayed: January 2018
Thank jacy24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eddier001, Front Office Manager at Shelborne South Beach, responded to this reviewResponded 3 April 2018

Dear jacy24,

Thank you for taking the time to share your kind words about Shelborne South Beach and the great team we have. Making memorable stays is our number one focus and I am truly pleased we did just that for you and your friends. We are hoping to have the restoration of our wonderfully located hotel completed soon and you can look forward to a bright shiny welcome. Come back soon and safe travels.

Sincerely,

Eddie Rodriguez
Front Office Manager
Shelborne South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Best service ever! Warren & Arturo we’re Amazing!!!!!! Anything we needed they were so sweet and helpful I totally recommend it here always! Drinks came so fast so did food and everything was so Amazing

Stayed: March 2018, travelled with friends
Thank dgecaj88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eddier001, Front Office Manager at Shelborne South Beach, responded to this reviewResponded 3 April 2018

Dear dgecaj88,

It is all about service at Shelborne South Beach! Our great team is truly the heart and soul that brings it all to life and I am pleased to learn they exceeded your expectations. Thank you so much for taking the time to share, We hope you can come back soon and safe travels.

Sincerely,

Eddie Rodriguez
Front Office Manager
Shelborne South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

On a recent 3 day vacation,this proved a rather nice destination, convenien if somewhat lacking in some options & refinements..of course its not as expensive as some --so one must take that into account.
Our room was nicely appointed internally(no sea view available -all being still under renovation which they quaintly don't tell you when booking) & the double vanity an unusual touch in a super bathroom, comfortable beds (why does housekeeping INSIST on viciously tucking-in duvets?)& good quality TV reception with wide selection of channels..should you ever be in your room to even watch the thing!
Pool lovely& garden out the back spoiled a bit by still having uncomfortable painted wooden "garden" furniture..direct access to the famed beach if that's your bag with hotels services available there too..in all very nice for the price.
Certainly would return.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eddier001, Front Office Manager at Shelborne South Beach, responded to this reviewResponded 3 April 2018

Dear John N,

Thank you for being a guest of Shelborne South Beach and I am happy to learn you had a great stay and found everything to your liking. We are in the process of sourcing new poolside furniture as the time has come. Hopefully all will be in place for your next visit. Safe travels and we look forward to being of service again.

Sincerely,

Eddie Rodriguez
Front Office Manager
Shelborne South Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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