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“Dinner and lunch ”

The Tavern at Hotel Croydon
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Ranked #127 of 1,172 Restaurants in Miami Beach
Certificate of Excellence
Price range: USD 3 - USD 28
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 6 April 2018 via mobile

Very good food and drinks. Waitress Erika very helpful and sweet. Manager Arianna very helpful and friendly. We left a couple other places bc of no service. Would go back again.

Thank Justine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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73 - 77 of 1,118 reviews

Reviewed 4 April 2018

Took us 20 minutes to get seated, 40 minutes to get our drinks - I had to walk into the bar to ask where our drinks were and they came out 2 minutes later. Same for our food after 1.5 hours waiting I had to ask where our food was, it again came out 1 minute after I asked. The food was freezing cold it had obviously been ready for a while. Tasted awful because it was cold. They asked if they could make us fresh food but we had just landed and were starving after waiting 1.5 hours to eat. They comped 2 of our 5 apps. It was right beside our air bnb, perfect location for 24 hour food options - it's too bad our first experience was so awful or we likely would have returned many times

    • Value
    • Service
    • Food
Thank Angela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis S, General Manager at The Tavern at Hotel Croydon, responded to this reviewResponded 30 May 2018

Hello Angela, how are you? I would like to invite you back for a return visit. The Tavern @ Croydon is THE ONLY full service 24 hr dining location in Mid- Miami Beach. We take pride in serving our customers the best quality food & beverages on the market. At times we are fully committed and it could take 15 minutes to get adequate seating depending on the size of your party. Normally, our guests order drinks if its during one of our happy hour specials while they wait. We hope to see you again soon upon your next visitation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

During our stay in Miami we probably ate here 5-6 times due to the proximity to our hotel. From the first meal to the last, the food was delicious! Restaurant is open 24 hours so that was also a plus!! Only negative is that food takes a bit long to arrive, but it was worth the wait!

Thank S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

They tell you they only take credit cards with chips and your food will take 25 minutes upon seating you. More like 50 minutes for breakfast. Mediocre food but would not return due to the slow service

Thank Bree B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis S, General Manager at The Tavern at Hotel Croydon, responded to this reviewResponded 30 May 2018

Hello Bree. Thank you for sharing your review of Travern @ Croydon. Upon reading about your experience we have reviewed our training policies and procedures regarding the timely execution of open orders. I think you will find that things have improved a great deal & the team here is awaiting your return. Hope to hear from you again in the near future, thank you.

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Reviewed 31 March 2018 via mobile

The waitress is clearly not having a good day and her customers are paying the price. If the tip wasn't included with the food I wouldn't be leaving one.

Thank Shelley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denis S, General Manager at The Tavern at Hotel Croydon, responded to this reviewResponded 30 May 2018

Hello Shelley. Thank you for making us aware of the situation in reference to your experience here at Tavern@Croydon. As a result we have made changes to our training procedures & customer service policy. Any waiter / waitress / host that is not ready to be on the floor providing service is instantly subject to disciplinary review. South Beach Group Hotels is dedicated to providing the level of service that our clients require at all times. Please come again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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