We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dawn ”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sanctuary South Beach
Ranked #153 of 212 Hotels in Miami Beach
Reviewed 21 July 2017 via mobile

The place is derelict and deserted. Mouldy and damp and infested with cockroaches and insects. The pool and facilities are closed. No concierge. It's abandoned. Apartments are deserted some leaking water through the roof. The lift is stinking and filthy. It is scary unsafe and no one would know we were here if there was a fire. We paid over £1000 for this

Stayed: July 2017, travelled with family
1  Thank Rhiannon98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (867)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2 - 6 of 867 reviews

Reviewed 25 June 2017 via mobile

The hotel itself was in a great location, close to a lot of stuff but the room was not worth the price we paid. We were greeted by a dead roach when we got to the room. The next morning, there was another roach crawling through the living area. There was also bad patches throughout the room, scratches in the sink and the bed wasn't comfortable.

Stayed: June 2017, travelled with friends
1  Thank HeyHiHelloThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2017

The place is very nice & Clean the service wasn't too bad. I did get charged 136$ for a late checkout fee. They didn't call or come knock on the door. They get you when you checking out. The AC was ok

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank javonter2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sjoy11, Front Office Manager at Sanctuary South Beach, responded to this reviewResponded 6 June 2017

Thank you, javonter2017, for leaving your review. I am sorry you were not fully pleased with your experience, and will work hard to fix those things you did not like. We hope for another opportunity to welcome you and wish you pleasant future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2017

many cockroaches in the room , the bathroom is not cleaned, breakfast was very poor and the pool is very small. the location is fine. the rooms are very nice except for the cockroaches and the bathroom.

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 658sterns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sjoy11, Front Office Manager at Sanctuary South Beach, responded to this reviewResponded 6 June 2017

Thank you for your review, 658sterns. We will use your observations for ongoing training and development, but also as we plan property improvements for our future guests. Should your travels bring you back to South Beach, we will be sure to give you a much different experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2017

I appreciate the help from the SJ ivana and Michael the entire front desk staff very helpful. Housekeeping Milanie very helpful and kind. I have enjoyed my stay I look forward coming back soon sometime in august.

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank X3230BEelenak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sjoy11, Front Office Manager at Sanctuary South Beach, responded to this reviewResponded 28 May 2017

Such lovely things you've written! Thank you for staying with us and allowing us to serve you during your time at Sanctuary. We always enjoy guests who are in South Beach intending to make the most of all this special town offers, and welcoming you back will be a pleasure. See you in August!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami Beach hotels
City Center
Nassau Suite Hotel
Nassau Suite Hotel
#117 of 212 in Miami Beach
579 reviews
South Seas Hotel
#112 of 212 in Miami Beach
1,585 reviews
City Center
Greenview Hotel
Greenview Hotel
#164 of 212 in Miami Beach
755 reviews
Show Prices
Show Prices
Show Prices
City Center
The Raleigh Miami Beach
The Raleigh Miami Beach
#35 of 212 in Miami Beach
1,637 reviews
Shore Club South Beach Hotel
#58 of 212 in Miami Beach
3,561 reviews
Show Prices
Show Prices
Show Prices

Been to Sanctuary South Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sanctuary South Beach

Address: 1745 James Ave, Miami Beach, FL 33139-7508
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Free Breakfast Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#70 Luxury Hotel in Miami Beach
Price Range: $312 - $1,365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary South Beach 4*
Number of rooms: 30
Official Description (provided by the hotel):
Sanctuary Hotel is in an ideal South Beach setting for those who want to be away from it all but in the middle of it all. Our four star boutique hotel is located steps away from Collins Avenue, the Fillmore at Jackie Gleason Theater, Miami Beach Convention Center, New World Symphony, Washington Ave., And Ocean Drive. Whether your trip is business or leisure our knowledgeable staffs will guide your South Beach experience and make sure that exceptional service is unlike any other Miami Beach Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, lastminute.com.au, Expedia APAC, Evoline ltd, Wotif.com, Hotels.com, TripOnline SA, HotelQuickly, Hooroo Pty Ltd, getaroom.com and Cancelon so you can book your Sanctuary South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing