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139 - 144 of 4,088 reviews
Reviewed 20 November 2017

Great service and even though the room is a bit dated it was clean and housekeeping provided new towels and supplies each day. Front desk service was helpful. The restaurant staff are the greatest and so friendly. Great stay.

Room tip: Don't expect modern features. Wifi is present everywhere but that's about it.
Date of stay: November 2017
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
1  Thank kevin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this reviewResponded 24 November 2017

We're happy to hear you had such a great time with us. It's our pleasure to accommodate you to the fullest extent. After all, your happiness and satisfaction are two of our top priorities. We appreciate your praise for our team, We look forward to welcome you back.

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Reviewed 20 November 2017 via mobile

We reserved a block of 10 rooms 1/2 of us had one rate half of us something else. You would think they would have put us close together everyone was scattered. our room smelled musty and they had to give us a handicap room. The room was a decent size although I felt like I was in the 70s the pool and the view we're outstanding. This is the only reason I'm giving it three stars

Date of stay: November 2017
Trip type: Travelled with friends
Thank emare411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

Very nice pool holtel on the beach, you have to pay for beach chair and umbrella.
Lobby is nice, rooms are old but clean, didn't like the mattress.
You need transportation to get to restaurants or 30 min walk, nothing close buy.

Date of stay: November 2017
Trip type: Travelled with family
Thank Reda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this reviewResponded 24 November 2017

Thank you for your review. We are glad you enjoyed your time in Miami and Miami Beach! We are sorry to learn of your expressed disappointment with the mattress and the transportation, if you are in town again there is a free trolley that goes around Miami Beach and is free that way you can enjoy the restaurants around us.
We llok forward to welcome you back.

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Reviewed 12 November 2017 via mobile

We stayed in this hotel for just 1 night and I must say it was a dissapointment. The lady at the reception checking us in was the most unfriendly one of all hotels in our 16 day tour thru US.
Out of the 4 elevators only 3 worked and it took ages to get to our room 831... They are outdated and slow. The room was clearly needing of renovation. Paint falling of the windows, toilettes cheap, shower did not work. Television was probably bought in the last century with very bad picture, small, well before flat screen came out.

All in all, quite a dissapointment. Location OK, view from the room fantastic.

Regardless of price, it's

Date of stay: November 2017
Trip type: Travelled with family
Thank BenetkeCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this reviewResponded 14 November 2017

Thank you for staying with us and for leaving a review. It is regrettable that you did not fully enjoy your stay. we apologize for any inconvenience the condition of the hotel/ rooms and the level of service you received may have caused you. We are currently working in updating some areas of the hotel and our rooms will be the next area. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future.

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Reviewed 8 November 2017

Just returned from a long weekend at MBR. We were on the 15th floor with both a lagoon and partial ocean view. It was not very private as we were facing another building although the views were amazing. The resort itself is dated - very dated. Elevators are slow - very slow. The pool is warm and inviting, the ocean views at eye level are breathtaking which more than makes up for the ongoing, unfinished construction (they are supposed to be building a bar on one side and day rooms on the other. Special shout outs to David at the pool bar (note that the pool bar is only open Fri-Sun) and Patricia who seemed to be everywhere taking care of everything with her ever smiling face. Thank you Alex at reception for the special treatment on my birthday. Please note that the ocean has a strong undertow, so be careful if you have small children. The room was spacious and clean.

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Renu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gloriawenzel, Manager at Miami Beach Resort and Spa, responded to this reviewResponded 10 November 2017

Thank you for your review. We are glad you enjoyed your time in Miami and Miami Beach. We are pleased to read that your recent stay was great,we'll be sure to pass along your praises to David, Alex and Patricia they always go above and beyond for our guests.We look forward to welcome you back!!

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