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“Experience at Casanova suites”
Review of The Fritz Hotel

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The Fritz Hotel
Ranked #62 of 208 Hotels in Miami Beach
Certificate of Excellence
san juan
1 review
“Experience at Casanova suites”
Reviewed 22 February 2012

I stayed for 4 nights for the Miami marathon. The experience was excellent, rooms are big, very nice with two plasma tvs and a kitchen. Service was great, the international staff were very nice all the time. I definitly will stay next year.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luis p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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420 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
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Tacoma, Washington
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 February 2012

After being on a cruise for a few days it was so nice to be in a place that is so spacious. The exterior looks a little worn, and the lobby needs definite work. At first I felt a bit worried about the place because of the lobby, but once we got into our rooms it was great. It felt like you were in an apartment opposing to a hotel. I mean it was a little sanctuary from the hustle and bustle of south beach even though south beach was just right there. The receptionist was very helpful when we needed to check in early, the beds were so comfortable that we wanted to stay in bed forever. It was a bit nosy from other nieghbors and the resturants music outside but overall will definitely stay here again because it makes you feel like home even in a place that is always busy.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kweeny26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Wayne, Indiana
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 January 2012

Casanova suites has potential. Good price for the area..oversized rooms that need some maintenence but appear clean. Good view from upper rooms and roof top pool. Our room had no AC for our first day. Staff was on top of getting it repaired but the 2 free 5.00 breakfast wasn,t quite and acceptable comp The front desk area was very dark and sketchy and the elevator sounded like it was struggling The Disco down below was so loud that a loud thumping could be heard until 2 am Ovarall not bad for the money.

Room Tip: upper level ocean if the disco noise doesnt bother you
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmax54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasanovaSuites, General Manager at The Fritz Hotel, responded to this review, 21 March 2012
Dear Guest,

Thank you for your kind review. We would like to inform you that we do not longer have a night club in the property so we would no longer have a noise problem for our guests. Our objective is to provide an excellent experience at the best possible price. Please make sure to visit us in a near future.

Camilo Matarraz
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U.S.
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 January 2012

Fab location, as promised. Air conditioner non fuctional but we arrived too late for help. Parking $30, rooms old. View grim out back of hotel down alley where, promptly at 7am the loudest beast of a garbage truck arrived and seemed to work through the rest of the morning.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Azdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasanovaSuites, General Manager at The Fritz Hotel, responded to this review, 21 March 2012
Dear Guest,

The Casanova team would like to thank you for your feedback. Please be aware that we have contact the garbage company so they can pick up the garbage in mid morning instead of early morning. We would like to apologize for any sleeplessness this incident may cause you during your stay. Please be sure that our guests come first and we are working hard to meet everyone’s expectations.

Best regards,

Camilo Matarraz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level 5 Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 January 2012

Casanova Suites has all the promise of a fantastic hotel – prime location, fabulous rooftop view, decent-sized rooms, and wonderful staff. Unfortunately, the reality falls far short of the promise.

Casanova’s website describes it as “A Beachfront Boutique Resort Hotel,” but there is a lot of work to do to achieve either boutique or resort status. The entry to the hotel is the first issue. It is a bit tricky to find as it is in a drab alley at the side of the hotel. The foyer feels old and dated and can definitely use a pop of color & better lighting and the restrooms off the lobby are dim.

The rooms aren’t terrible – spacious & clean – but, they feel very sterile, especially for Miami. A fresh coat of paint and less awkwardly placed art would be a great start. Remember the oceanfront view and balcony the website mentioned? Unless you have one of the rooms at the very front of the hotel, don’t plan on having breakfast on the balcony as you gaze at the ocean. Despite what the site says, most rooms are not oceanfront and in fact overlook the alley. The “balcony” on most rooms is in fact a very narrow ledge off the sliding doors in the living room. The best you can do is open the door and take one step out. The sofa bed in our living room was not intended for sleeping. It was actually a hard, uncomfortable IKEA futon. The bed in the bedroom was a little better, though small and a bit on the soft side. There is a flat screen TV in the living room and another in the bedroom.

I found the hotel a bit noisy at night, so if you’re a light sleeper, bring ear plugs. There is a club in the restaurant next door and you can hear the noise well into the wee hours. There was also some construction-like noise at night that made sleeping difficult.

The hotel is very close to the beach (a short walk), but I would not describe it as truly beachfront since the beach can only be seen from the hotel if you are fortunate to have one of the front-facing rooms or if you go up to the roof. Still, given, the close proximity of the beach, this is not much of a negative. The rooftop area has an absolutely gorgeous view of the ocean, but it is desperately in need of beautification. New tile for the pool, a thorough cleaning of the entire area, some greenery and perhaps a few umbrellas would do wonders for the space. I suggest the hotel go the extra mile and replace the old loungers with tables and chairs so guests can have breakfast or lunch on the rooftop. In my opinion, that would be a much better use of the space.

The hotel is in a prime spot. You walk out of the hotel and right into all the life on Ocean drive. There are a lot of restaurants to choose from, both on Ocean and in the surrounding area. Prime One Twelve and Nikki Beach are less than 10 minutes walking, and there is a Walgreens and a liquor store on the corner, so you can skip the minibar in the room. You’re also a short walk from banks, local buses and retail stores like Mango and The Gap. If you’re up for a longer walk, Lincoln Road mall is about a 20 minute walk away.

The staff at Casanova are the true gems of the hotel, especially Carlos. He was warm, friendly, very informed on the local area and made us feel very comfortable during our stay.

Not the worst hotel I've stayed in, but unless there are some upgrades, I don't plan to return soon.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MichTrvlng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasanovaSuites, General Manager at The Fritz Hotel, responded to this review, 21 March 2012
Dear Guest,

The Casanova Suites would like to thank you to for your kind review. It’s always good for us to know the feedback of our guest; whether they are positive or negative so we can keep improving as a hotel. We would like to thank you for saying that the true gem of our hotel is the employees. This is a great compliment since many guests share your same opinion.

Please be sure that we are aware that we still have many things to improve and we are working hard for it. These are some of the improvements we have made since you check out.

* We decided to close the night club and build more rooms where that space is now. This will bring a quitter atmosphere to the hotel and also increase our inventory.

* The interior cab of the elevator has been remodeled.

* We are constantly painting our rooms

* We added plants to the rooftop and eventually get new loungers. We will serve breakfast and lunch in a very near future.

As you know we are a very small hotel but we have great plans for our future. Please come soon and see the changes for your self.

Best regards,

Camilo Matarraz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Fritz Hotel

Property: The Fritz Hotel
Address: 524 Ocean Dr, Miami Beach, FL 33139-6616 (Formerly Casanova Suites on the Beach)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Romantic Hotel in Miami Beach
#51 On the Beach Hotel in Miami Beach
#52 Family Hotel in Miami Beach
Price range (per night): $174 - $401
Hotel Class:3 star — The Fritz Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Fritz Hotel its an , all suites boutique hotel with an upscale design, where the atmosphere and ambiance attract celebrities and trendy vacationers alike. ... more   less 
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Also Known As:
Casanova Suites On The Beach Hotel Miami Beach
Casanova Hotel Miami Beach
The Fritz Hotel Miami Beach, Florida

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