I visited Miami for a tennis tournament the end of March. The hotel was centrally located. My room was clean and well maintained. I had a view of the bay and a balcony which was great!
I was greeted by Veronica at the front desk. She was friendly, professional and she had a very positive attitude. I saw her throughout my stay. She remembered my name and always greeted me with a smile.
The staff provided excellent customer service-from the doorman, the bellmen, the staff at Catch restaurant-they were all focused on providing an enjoyable experience for their customers.
There is a mini mall attached to the hotel with a few restaurants and shops. I loved the location of the hotel and would not hesitate to stay here again.More
- Free Wifi
- Breakfast included