I am currently sitting in the lobby exhausted at 10:47pm after I asked them to remove their nauseating “signature” smell (which resembles an overpowering cheap car air freshener) from my room at around 7:30pm. I went out to dinner and figured it would be done by then, but when I got back it still smelled.
I called the front desk and they said they didn’t have my room number on their list of rooms to de-odorize, even though they I had asked them myself. They then said two other rooms were in front of me so I waited for them to show up. When they guy with the de-odorizing machine showed up he told me it would take 50-60 minutes to remove the smell.
So here I am trying to stay awake in the lobby and figured I would do so by writing a review and searching for a different hotel for tomorrow night. More