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“OK hotel but needs TLC”

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Holiday Inn Hotel & Suites Lake City
Ranked #6 of 24 Hotels in Lake City
Ohio
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“OK hotel but needs TLC”
Reviewed 23 October 2011

First - this is an OK hotel but it did not meet our expectations. We booked a two room suite and the first room they booked us in had a distinct odor. The staff was very accommodating and changed the room to an identical one on the same floor. The decor needs updating - olive green and beige/brown is a bit depressing. There is no lighting anywhere near the kitchenette in the room. The backs of the chairs in the lobby are filthy and the carpeted baseboard outside our room was torn and ragged. They do not have a free breakfast but do serve coffee in the lobby. However, the pots were empty at 8:00 am. The positives - the room was clean, the bedding double sheeted, bed comfortable, rooms were roomy, friendly staff. There are plenty of restaurants at this exit.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dgryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fdsk_Manager, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review, 20 November 2011
Thank you for bringing these matters to our attention. I apologize for the problems you experienced suring your stay. We are constantly striving to improve our hotel, and your input will help us to accomplish it more quickly. We hope to see you again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Florida
Level 6 Contributor
126 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 8 October 2011

Have a big cycling race today so wanted a quiet room and basic amenities. Had a wonderful night's sleep in our king-sized bed. Conveniently located to restaurants and stores, it provided the ideal spot to just get in; eat next door, and get up in the morning. The coffee service is 24 hours, but we usually stay at an inn that does at least a continental breakfast. This time, we brought our own "race food." Nice seating area in the lobby.

Room Tip: This is a courtyard hotel so that people speaking loudly in the lobby or on other floors travels up...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pedalmasher2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fdsk_Manager, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review, 10 October 2011
I'm so glad to hear that you enjoyed your stay. We were happy to host your cycling group. Many teams, reunions, and wedding parties find that our professionalism and attention to detail make for a smooth and enjoyable group stay. We hope to see you again soon!
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Dayton, OH
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 August 2011

We stopped here on our way further south in Florida and enjoyed it very much. It is at a busy exit with lots of dining options as well as shopping. The pool and spa were very nice and the temperatures of both were good. The front desk staff was excellent and check in was quick, accurate and efficient. The room was clean and nicely up to date and the bed was comfortable. The only improvement I would make would be a more roomy chair. We will definetly stay here again.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TNT1827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fdsk_Manager, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review, 7 August 2011
I am so glad that you enjoyed your stay with us. Many travelers find our hotel to be a "Perfect Halfway Point". We hope to see you again soon!
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Tacoma, Washington
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2011

but we missed the free breakfast that is so common at other hotels these days. We were in town for a family reunion, so we were not there that often. It was a very comfortable "home base" for us.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank armyfamily1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fdsk_Manager, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review, 30 July 2011
I am happy to hear that you enjoyed your stay. Because we are a Full Service Holiday Inn, with a bar, dinner, room service, and banquet and catering services, we offer a full menu breakfast rather than the traditional continental. We believe that our made-to-order selections and Kids Eat Free choices are a superior option. We hope to see you again soon!
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Greenville SC
Level 4 Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 11 July 2011

For a full service Holiday Inn, it was priced well, not difficult to find and better option than some of the others in the area. Bathroom clean, beds were very high but provided good sleep.

Stayed July 2011, travelled with friends
Helpful?
1 Thank TrvlMstr32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fdsk_Manager, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review, 16 July 2011
I am so glad that you enjoyed your stay with us. We are proud t be Lake City's only full service hotel. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Lake City

Property: Holiday Inn Hotel & Suites Lake City
Address: 213 SW Commerce Dr, Lake City, FL 32025-1501
Phone Number:
Region: United States > Florida > Lake City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 24 Hotels in Lake City
Price range (per night): $145 - $218
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake City 3*
Number of rooms: 127
Official Description (provided by the hotel):
Welcome to Lake City, the Freshwater Capital of America! As the gateway to Florida, we welcome you with southern hospitality and invite you to experience award winning accommodations and service at the Lake City Holiday Inn Hotel and Suites! As Lake City s finest hotel, we offer 127 finely-appointed rooms including 42 suites in a completely non-smoking hotel! We offer the corporate and leisure traveler flexibility, convenience, comfort and a host of amenities including an indoor heated pool, whirlpool, sauna, fitness center, cardio aerobic equipment and a business center. We are located in a central location at I-75 and US Highway 90, which allows you to visit many attractions: Wild Adventures, Spirit of the Suwannee Music Park, Ginnie Springs, Itchetucknee Springs State Park, Olustee Battlefield, Stephen Foster Memorial, Suwannee River and many other state parks. Whether your travel to Lake City is for business or for pleasure, our professional staff and luxurious surroundings will greet you with the comfort and southern hospitality you desire. Additionally, we offer each guest a complimentary copy of USA today, free local calls, guest laundry facility and high speed internet service with wireless internet service available on all floors. Relax...we are waiting to welcome you to our home sweet home! ... more   less 
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Also Known As:
Holiday Inn Lake City Hotel Lake City
Lake City Holiday Inn

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