We rented this home W158 in the Reunion Resort on Sept. 4th the 10th. we loved the home when we first drove up to it. We were on our way out that evening and a guy started yelling at the top of his lungs which in turn scared us. it was way after dark and the lights to the pool wasn't even working. He had come in at the side of the house. That in turn let us know that ANYONE could enter that home. we complained but nothing was done. we also complained that our jets on our jucussi didn't work and they said that they would send someone right up to fix it BUT NO ONE CAME. We saved a long time to be able to make our trip to Disney World our trip of a life time. We paid QUITE a bit rent this home for the week. We complained to the Jeeves Agency but to no avail. I would have to think long and hard before I would use Trip Advisor again. For sure WE WOULDN'T deal with the Jeeves agency ever again. We told the guard at the main gate that we were leaving early and why. He said that NO ONE should have been at our our house at that time of night. I feel we should be reimbursed because our vacation was RUINED. I kept calling and emailing the people that rented this home but absolutely nothing was done Once they get your money they feel they are done with you!
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