stayed here many years ago when it was the Holiday inn and it was ok, the position is good for parks etc, however, it appears that no maintenance or upgrading has been done since our last visit, the rooms were way past tired they were exhausted!. the only saving grace was that the beds were clean and comfortable. housekeeping was a joke, when we had to ask them for a change of towels we returned to a mountain that lasted till the end of the holiday. there were some crisp crumbs at one side of the bed when we arrived, they were still there when we left two weeks later, housekeeping consisted of remaking the bed and virtually nothing else even after we complained.
the pools were ok but unfortunately due to some of the other guests behaviour they were virtually unusable (having bbq parties IN the pool, monopolising the whole pool for a pool games and generally behaving in a way that made it uncomfortable for others to use the pool. we should have realised that due to the low cost of the accommodation it would attract the rowdier type of person
- Official Description (provided by the hotel):
- Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more less
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- Also Known As:
- Seralago Hotel Kissimmee
- Seralago Kissimmee
- Seralago Hotel And Suites Kissimmee, Florida