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“Awful customer service, low quality rooms at resort fees.”
Review of Super 8 Kissimmee

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Super 8 Kissimmee
Ranked #99 of 155 Hotels in Kissimmee
Reviewed 23 August 2017

We booked this hotel based on the size of the suites. Which in itself would be nice, but that is ruined by everything else. We start by checking in, to find out that we are being charged almost an extra $100 from what our original booking quote was. We were told this was because of taxes. (Would not explain fees until check out.....which they tack on an extra $8 a day service fee....) We get in our room and it is 90 degrees and takes almost an hour to even start to cool off. I am pregnant and after a day of travelling just wanted to relax....I was ready to pass out from the heat! Why would they not turn the ac on if they knew we were going to be checking in?..... We booked our room for 3 people, they only provided us with 2 towels and never answered the phone when we tried to call to ask for more. We literally had to walk over to the office to get any help. Even tried calling from our cell phone and no one answered. There were ants all over the counter and stove in the kitchen. Needless to say it's pointless to even have/use the kitchen unless you want ants all over your food/dishes. Our room was never cleaned, even after asking housekeeping to clean our room. Garbage sat outside all day and was never removed. Upon checkout we alert the front desk of our issues and question the $8 a day fee, as we never received service. We received a complete attitude. Lied to saying that our room was cleaned! It was NEVER cleaned. Questioned as to why we didn't bring this up earlier.... we tried to call... no one ever answered the phone and when I get back to hotel late at night after being at the parks all day with my family, I am not interested in walking through the parking lot to deal with anything. We only received a refund on the service charge, AFTER calling Wydham and complaining. Do not stay here!! There are plenty of other hotels in the area to stay at without receiving such lack in service and complete disrespect!

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Crystal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 865 reviews

Reviewed 18 August 2017

  • Stayed: August 2017, travelled with family
    • Value
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Review collected in partnership with Super 8
Thank L H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 August 2017

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank elliot f
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 17 August 2017

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Nicholas B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2017 via mobile

Super 8
At soon you arrive at the hotel at night, you get a very unsettling feeling of where you at.
The front desk is pitch black, all the lights are off, the only light on is the one on top of the front desk clerk.
The front desk clerk, is so unprofessional, doesn't have uniform, saggy paint, showing his underwear.
Costumer service, so little. He sends me to the back, looks like I was in the hood.
Then I got switch, looks like I'm at a quinceañeras, bunch of drunk people with loud music.
Well third room is the charm. Smell a bit, A/C was off, so the heat was high.
Breakfast was poorly.

Stayed: August 2017, travelled with family
Thank Jose J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Kissimmee

Address: 1815 W Vine St, Highway 192, Kissimmee, FL 34741-4058
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #99 of 155 Hotels in Kissimmee
Price Range: $89 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Kissimmee 2*
Number of rooms: 83
Official Description (provided by the hotel):
The Super 8 Kissimmee Suites is located in the heart of Kissimmee and minutes away from world famous attractions like Disney World, Universal Studios and Sea World. Our family friendly hotel features two-bedroom apartment suites with fully equipped kitchens, spacious living rooms and two private bedrooms. Each apartment suite can accommodate up to 6 people. ... more   less 
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Also Known As:
Super 8 Kissimmee Hotel Kissimmee
Super 8 Hotel Kissimmee
Super Eight Kissimmee
Kissimmee Super 8
Kissimmee Super Eight
Super 8 Kissimmee Florida

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