We stayed at Alan's condo at Windsor Palms Retreat. The first time I messaged Alan he took about 14 hours to approve our request, after he accepted it I send him a message that there had been a mistake on the number of guests, he took about three days to reply. We were able to sort things out but I would say that he isn't the fastest "replier". It is best to contact Alan through email, so I would ask for his email address right away. Our condo was on the third floor, so that might be something to consider if you can't do stairwells.
Check in is at 3:00pm and check out at 10:30am, I had to ask for this information because I wasn't informed right away.
The house itself was beautiful and well taken care of, Wi-fi was fast, there's a TV in each room, there is basic cable and Roku.
There are three bedrooms and two bathrooms.
1)Master has a king bed, nice Big TV I would say about 42", with an adjoined bathroom.
2)Standard sized room with a queen bed and a 32" (I think) inch TV
3)Standard sized room with twin beds and a 32" TV
The second bathroom is located between the two standard sized rooms.
The living room is pretty nice with a TV, PS2, and DVD player. The living room has some pretty good books and a few DVDs.
The couches are pretty cozy.
The balcony is netted so you can sit outside without having to worry about mosquitoes/bugs, it has four chairs so you sit out at night and enjoy the nice view.
The dining room has a big table with 6 chairs.
Kitchen is very well equipped with pots, pans, silverware, dish basket, microwave, kettle, baking sheets, plastic containers, knives, I would say the whole SHABANG.
The are plenty of towels and blankets all around the house, pool towels as well.
There are pool toys and small toys in the closet if you need them. The washer and dryer work just fine.
I honestly don't have anything bad to say about this house.
The community's pool was perfect, the jacuzzi amazing, they have a small bar where you can grab drinks, snacks, light meals.
They have a small arcade inside the clubhouse, very clean bathrooms, and vending machines.
I've read some reviews complaining about the entrance to the community because they check everyone coming in. I honestly can't complain because the place feels safe and very calm.
We got a better rate than hotels that don't offer as many amenities.