We went for my husbands birthday and had a great experience. Even if you are afraid of heights, this is an ideal trip. Jeff is very personable and you can tell he loves what he does. He is very conscientious and safety is his top priority. After the trip, you enjoy a delicious glass of champagne then off to a tasty breakfast. I like that he did not have his company logo printed all over the balloon (like some of the other companies).