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Overview
Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 8
Kissimmee, Florida

Reviews from our community

Average - based on 1 review
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Reviews from our community

Ciro P
Level 1 Contributor
4 reviews
3 hotel reviews
“Good house bad service.”
Reviewed 22 January 2018 for a stay in January 2018

It was the second time that I stayed in this house. It is clean and comfortable house, however the customer service is bad. I needed to heat the pool but they would not do it for me (even after I agree to pay the extra fee). I contacted the management company and Gabriela was very rude to me and did not solve my problem. The host answer my request after my stay there. I don't want to imagine what would happen if I had an emergency and I needed to contact them.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Jan 2018
Thank you for your feedback,however, we indicated the minimum days on the pool heat required and guest would not accept. I do not believe we were rude as we were trying to explain the pool heat policy and could not get guest to understand. Thanks
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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