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“Great Location / Roomy House”
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Review of Simba's Lake House

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Very good
19 reviews
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Overview
Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 8
Kissimmee, Florida

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Shan L
Powder Springs, Georgia
Level 1 Contributor
3 reviews
“Clean and nice with some caveats”
Reviewed 6 September 2014 for a stay in July 2014

Check in time was 4:00. We arrived at 4:50. Cleaning staff was still there and apologized that we had not been notified. Sheets were still being washed and beds being made. We brought pets and could not just leave while they finished. we waited until 6:00 when the lady finally finished. she was very nice. the problem was that we were not contacted about it being not ready and were unable to prepare for this.

Pros
-very close to parks and restaurants and grocery stores
-very clean and ample space
-nice pool and patio, also well maintained.

Cons
-not enough wash cloths
-wifi is very slow and doesn't reach master suite. Be prepared if you need Internet.

I left my comments on comment sheet but never heard from the management company.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Oct 2014
Thank you for your review. We apologize that you were inconvenienced in this way. The problem is that we cannot anticipate how previous guests will leave the house and rarely we will be in the position whereby it takes our cleaners a little longer to clean the home up to our high standards, ready for the next guest. We do send out forms to our guests asking them to let us know what time they anticipate their arrival so that we can let them know if we are going to be running late. Obviously there was some oversight on our behalf and for this we do apologize profusely. We would ask that if you do return to Florida for another vacation, that you give us another shot and a chance to prove ourselves to you and in this regard we would like to offer you a 10% discount on your future stay. Again thank you for your review, we welcome all of them as it gives us a chance to improve if we need to.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rachel O
Missouri City, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Location / Roomy House”
Reviewed 1 August 2014 for a stay in July 2014

This was my 3rd timing leasing a house with Loyalty USA. As always their managed properties are in excellent condition and location. The process was very easy. I loved the layout of the house with three bathrooms.

Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax
Reviewed 12 April 2013 for a stay in April 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
San Diego
Reviewed 11 April 2013 for a stay in March 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
11 Apr 2013
We are happy to hear you enjoyed the home and location of Simba's Lake House. The extra bathroom does make this home great for two couples traveling together.

We can not find a report made by you to the office, regarding the smell in the game room. Had we known, we would have come over right away to clean the carpets or do whatever it took to fix the issue.

As for the pool temperature: If you ordered pool heat and it was not up to the standard temperature, we would have sent someone down right away to make sure the heater was working properly.

Thank you for taking the time to tell us about your stay, and we hope to be part of your vacation next time!

-The Loyalty Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Nova Scotia
Reviewed 27 August 2012 for a stay in April 2012
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
People with disabilities Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
27 Aug 2012
We are so glad you had a good time! Now that you've stayed with us, you're considered a VIP, which means we can offer special discounts and promotions next time you stay!

Hopefully we'll see you soon!

Diana
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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