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“Blue Water = Everything that you want”

Review of BLUE WATER RETREAT

View of Ocean From Home
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View of Ocean From Home
Access to Ocean Cocktail Pool
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Very good
3 reviews
View of Ocean From Home
Access to Ocean
Cocktail Pool
Back of Home
Dockage
Direct Access to Canal
Fish Cleaning Station
Covered Seating Area
Kitchen
Dining Area
Living Area Views
Living Area
Screened Balcony
Balcony Seating
Balcony Views
King Guest Bedroom
Guest Bathroom
Twin Guest Bedroom
Hallway Guest Bathroom
Entry & Stairs to 3rd Level
Master Suite
Master Ensuite Bathroom
View of Ocean from 3rd Floor Balcony
3rd Level Balcony
Ground Level Stairs to Main Level
Front of Home
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Overview
Holiday Rental House -
3 Bedrooms, 3 Bathrooms, Sleeps 8
Islamorada, Florida Keys, Florida

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

bheglar
Fayetteville, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Needs updating”
Reviewed 23 August 2016 for a stay in December 2015
2
people found this review helpful

Furniture is worn out & realtor wasn't responsive to urgent needs. Definitely need new furniture. Owner wax not responsive to request for problems with appliances & furn6from day one. 30 days of uncomfortable quarters.

Date of stay: December 2015
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Aug 2016
Upon arrival the guest made it clear that they were not happy. In addition to the furnishings they weren't happy with the location. They thought there was a beach to walk their dogs. The front door was too heavy to open (it's a hurricane proof door) and at this point I can't remember everything that was wrong with the property. By day two there was a very long list of complaints. Since all the properties we represent are privately owned, it isn't easy to move a guest from one property to another. We offered a full refund. The owner didn't want someone staying in their home who was so unhappy. That wasn't acceptable. They didn't like that idea because the full refund wouldn't cover costs at another place - a hotel or resort of the quality they wanted. Next we offered another property nearby that was a true beach front and had brand new furnishings. They wanted to drive by before they looked inside. They didn't like the neighborhood and wouldn't look inside the home. They chose to stay at this property and call us daily with complaints. They wanted new furniture and they wanted it delivered immediately. We tried to explain that this was a private residence not a hotel. There was nothing we could do to satisfy these folks. We spent hours almost every day listening to their complaints and trying to find ways of satisfying their demands. Nothing we did was satisfactory - obviously. I find it very sad that they waited 8 months after their stay to write this review. I am truly sorry they had such a miserable holiday. No one wants to go on vacation and be unhappy. I am comfortable in knowing that we did everything humanly possible to make things right for them. All our efforts - and there were many - just weren't good enough. Owner of Keys Holiday Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NY
Reviewed 16 July 2013 for a stay in July 2013
1
person found this review helpful

Date of stay: July 2013
Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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