This house has a great location and the floorplan is wonderful for 2 couples. The main issue is that proper maintenance is spotty and the property manager is not checking up on needed repairs. Every year prices increase but the overall property condition does not. We just returned from a stay interrupted by a broken A/C. When we arrived and turned the key, the house was hot. This tells us that the house was not checked before we arrived even though At Home in Key West knew the a/c was questionable. Not very proactive in my opinion. I hope that maintenance and repairs are stepped up before we return in the Spring.
I would never rent through @homekeywest.com! The Keys were evacuated yet they continued to insist we could stay in the home, even though we couldn't get there!!! Terrible customer service!! We'll stay at a B&B or hotel in the future - renting individual homes is more trouble than it's worth.
Nice and quiet with pool. Two bed rooms and two baths. Nice and clean house only draw back, has limited parking since we had 2 cars.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||A romantic getaway|
|Older travelers||Families with young children|
|People with pets|