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“Best Italian food in Jax Beach”

Carrabba's Italian Grill
Certificate of Excellence
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Romantic
Dining options: Reservations
Reviewed 9 June 2018 via mobile

Very good service Clean and well maintained. Food is served hot and well prepared. Pork tenderloin medallions was excellent

Thank L G L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 179 reviews

Reviewed 31 May 2018 via mobile

We were enticed by at 20% off the total check coupon. Our waitress seemed disinterested and hurried, we eventually ordered which consisted of two entrees and a bottle of wine. One entree offered a soup which we said we would take to go so we could both eat our entree together.The food and wine arrived and were ok. We presented a 20% off the entire check coupon and asked for the check . Our check arrived and the waitress informed us that there was a special on the wine so the 20% off coupon did not apply. We complained and the manager allowed a partial discount but with little grace. The waitress forgot our to go soup and when we reminded her a half empty cup was handed to us. We normally like Carrabas but it is obvious why they are giving out coupons to attract customers

Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2018

I used to frequent this place all the time for many years and it used to be delicious. The last time I was in, I quickly discovered how the overall quality has rapidly declined. The bruchetta was gross with an over powering olive taste and the caprsese salad was equally disgusting. As I broke into the mozarella, it looked more like chunky ricotta cheese. Neither the waitress nor management seemed to really care nor was there any honest effort to make it right. RALPH

Thank H6229SKjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 16 May 2018

Hello Ralph,

We're disappointed to hear your meal was not up to par and we let you down. Your feedback means a lot to us and will be taken into consideration for the future.

If you’d like to get in touch directly, please fill out our Contact Us form and we will reach back out: https://www.carrabbas.com/contact-us

Sincerely,

Amy
Carrabba’s Italian Grill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

We decided to try this place for dinner and we were impressed with the quality of the food and the service. The pasta, meat and veg were all tasty and the portions were quite generous.

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Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

I ordered the Calamari which was a nice amount but they were so hard and gummy i could not swallow them. The main meal was meatballs and they well cold in the middle. So the best part of the dinner was my compnay and the bread and dipping sauce. It was a horrible meal!!

    • Value
    • Service
    • Food
Thank Maria V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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