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All reviews breakfast staff lollipops front desk wet bar pull out sofa early check mini fridge oatmeal archer road free breakfast nice place to stay convenient location sitting area shands hospital the entire staff rooms are spacious the hotel is clean
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Reviewed 2 May 2018

This hotel is very close to the hospital. Check in was very quick. The room was clean and large. The only thing I would complain about is the TV. If you are in the living area and watching the TV, the sound is blasting the people in bed since sound comes from back of TV. We also had a little issue with the noise levels. We could hear conversations from the people in the room beside us. We were woken up at 1:15 am when the neighbors came home. I discovered that if you turn the fan to on position on the air conditioner the room stayed pleasant and the noise from the fan kept us from hearing the other noises. The breakfast was very good and included hot items.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 4tamtam2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacquelyn C, Front Office Manager at SpringHill Suites by Marriott Gainesville, responded to this reviewResponded 3 May 2018

Good Morning 4tamtam2!

Thank you for taking the time to complete the TripAdvisor Review in regards to your recent stay with us. We always appreciate hearing from our guests, and we look to your feedback to help better understand what people want and need when away from home. Your feedback gives us the chance to improve, and take even better care of all our future guests, and I want you to know how much we appreciate it.

I hope you have a great weekend and we hope we will see you next time you find yourself in Gator Country!

Sincerely,

Jaci Carryer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

Needed to stay in Gainesville for a UF event. This hotel checked all our boxes. The room was comfortable, the staff very friendly, the breakfast had many choices. Our room faced the highway on the top floor and was a bit noisy but I would stay here again.

Date of stay: April 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank sallywally1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacquelyn C, Front Office Manager at SpringHill Suites by Marriott Gainesville, responded to this reviewResponded 3 May 2018

Good Morning sallywally1988!

Thank you for taking the time to review our property. We value all our guests feedback and utilize it to make our future guests stay with us even better.

You happened to have mentioned some of our best amenities at our property: large/comfortable suites, amazing staff/customer service, and a full hot breakfast buffet. We pride ourselves on these things and we are always looking for ways to improve our services even more.

Thank you again for your awesome review. We look forward to welcoming you back next time you find yourself in Gator Country!

Sincerely,

Jaci Carryer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2018 via mobile

This Springhill is so nice! From the room to the amenities, to the staff. Cathy was so nice and helpful during our check in and made sure we had all the information we needed and answered all of our questions. Patrick on the evening was so helpful when we couldn't figure out how to get into the pool and when we came back down for some extra amenities! Love this Springhill and will definitely stay here again next time we come back to Gainesville!

Date of stay: April 2018
Trip type: Travelled as a couple
Thank DavidSPumpkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacquelyn C, Front Office Manager at SpringHill Suites by Marriott Gainesville, responded to this reviewResponded 3 May 2018

Good Morning DavidSPumpkins!

Thank you for your amazing review of our property! We love hearing feedback from our valued guests. Your feedback helps us improve our services and gives us the knowledge to assist our future guests appropriately. We greatly appreciate your input.

Cathy and Patrick have been with our property for a few years now and we truly value all the hard work they do daily for our guests. I will make sure to pass along your review to them so they can see how awesome of a job they are doing!

Thank you again for your review and we hope to welcome you back to Gator Country soon!

Sincerely,

Jaci Carryer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

I have stayed at SpringHill Suites twice in the last couple of months. The room was clean and comfortable, associates friendly and attentive. And it is close to UF Shands hospital were my husband goes for treatment.

Room tip: A couple more creamers for the coffee would be nice. And dimmer lights in the bathroom.
Date of stay: March 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank bgantnier1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacquelyn C, Front Office Manager at SpringHill Suites by Marriott Gainesville, responded to this reviewResponded 17 April 2018

Good Morning bgantnier1,

Thank you for your awesome review of our property! We always appreciate hearing from our guests, and we look to your feedback to help better understand what people want and need when away from home. Your feedback gives us the chance to improve, and take even better care of all our future guests, and I want you to know how much we appreciate it.

Our team always strives to provide the best experience possible. We understand the stress of going to the doctor and we do everything we can to eliminate any stress we can. Our staff wants to make you feel like you are "home away from home" every visit. I am happy to hear that we have accomplished that for you.

We can not wait to welcome you back soon!

Sincerely,

Jaci Carryer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

My family and I stayed at the SpringHill Suites during our college tour to UF. The room was a good size for our large family. The TV cord was an issue if you turned the tv it would unplug. The breakfast was just ok but the service team was outstanding. I would stay here again if any of my children end up becoming a Gator.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank sgtpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacquelyn C, Front Office Manager at SpringHill Suites by Marriott Gainesville, responded to this reviewResponded 17 April 2018

Good Morning sgtpet!

Thank you for your review of our property. We always appreciate hearing from our guests, and we look to your feedback to help better understand what people want and need when away from home. Your feedback gives us the chance to improve, and take even better care of all our future guests, and I want you to know how much we appreciate it.

You mentioned one of our biggest perks here at Springhill Suites Gainesville. We have extra large suites that are perfect for family and business travelers alike! A hot breakfast buffet every morning to start your day off right and complimentary Wifi to keep you connected are also included with your stay. Our team strives to give each and every guest at our property the utmost in customer service as well.

I hope you have a great rest of your week and we hope to see your family back soon. Hopefully as an addition to the Gator Nation!

Sincerely,

Jaci Carryer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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