We've been to Francesca's twice--once for lunch and once for dinner. Four for dinner. Two for lunch. Across both meals everything was very good. Food was very good. Not amazing, but very good. Consistently good food and consistently good service. At dinner there was appropriate and enjoyable live music, and the musicians were very cooperative with suggestions. Prices were reasonable. Wine list was not extensive, but good enough to find something that matched the food. The decor is that dark, Italian, booths around the outside style that some people like. Me, not so much, but it was clean and well maintained. Local artwork hangs on the walls. Was it really four stars? Maybe 4.5. Well worth going to but not the place you dream about.
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