Late Check In, staff was accomodating but had the personality of a fence post. I was scared to walk into the room after seeing the common area bathroom in the lobby - hot, humid, and gross.
Pleasantly surprised, room was clean, nice, apparently recently updated, roomy, and comfortable. Beds were great!
Went to take a shower after a long day on the road to find a bathroom that had not been cleaned and toilet clogged with water up to the brim along with used wash rags in the tub. Gross. Called the front desk, they said they would have someone by in the morning as no housekeeping staff were in the building at the time and no accomodation could be made for a different room.
The walls are paper thin. We were able to hear all of the traffic on the road and in the hallway, we could also hear conversations of others who we assumed were in adjacent rooms.
After a good night's rest I woke to find the bathroom flooded with water reaching the carpets of the the room, the toilet (which we had not used) was backed up. I promptly called the front desk and was asked (in the rudest voice) why I kept flushing the toilet after it had clogged. I informed the lady that we had not used the toilet at all. We had to take ourselves and the kids to the common area disgusting bathroom in the lobby because the bathroom in the room was disgusting.
Then she told me to come to the front desk and grab a plunger and take care of it because no maintenance people were in the building still.
In disbelief, I looked around to find the cameras for the hidden reality shows Breaking Point, Punked, or What would you do because surely this treatment and suggestion could not be real. Walked downstairs to talk to the front desk face to face but the staff was too busy talking amongst themselves in the back to help. I made the decision to contact choice hotels customer care, what a joke that was too.
Breakfast was terrible too, the orange juice was old and spoiled, the eggs were cold.
FOR THE LOVE OF GOD STAY SOMEWHERE ELSE. DONT BRING YOUR FAMILY HERE.
PLEASE HEED THIS WARNING!
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- Also Known As:
- Fort Myers Comfort Inn