Staff was sincerely concerned about our needs and expectations for our stay there. Very convenient area for where ever we needed to be at for our business and pleasure plans. Very clean and comfortable.More
- Free Wifi
- Free Parking
Staff was sincerely concerned about our needs and expectations for our stay there. Very convenient area for where ever we needed to be at for our business and pleasure plans. Very clean and comfortable.MoreShow less
Thank you for your recent review and comments. It's great to read the comments about our staff. I will pass your comments on to the staff so they know how well they did. Thank you for choosing the Hilton Garden Inn Fort Myers, and we hope to see you the next time you visit the area.
Mattress was great, floors were a little dirty, breakfast was a little high priced! Pool was great, and overall was a great stay! Everyone was helpful and friendly, plenty of towels and blankets! Very pleasant experience
Thank you for your recent review and comments. We are happy to see you enjoyed your stay with us. Sorry about the floors being a little dirty, we are currently in the process of steam cleaning all of them. We thank you for choosing the Hilton Garden Inn and hope to see you the next time you visit the area.
Chose this hotel as a Hilton Honors member visiting family a few miles from the Hilton Garden Inn. Hotel staff was friendly, efficient and helpful. Beds were comfortable and room was quiet even though it was by the elevator. Will stay here again!
Thank you for your recent review. We are happy to see you enjoyed your stay! We look forward to seeing you when you come back to the area.
We were ecstatically pleased with our short stay and especially pleased with Gayle's efforts to accommodate two weary travelers who had not had much sleep! She had informed us that check in was 3 pm. but promised to do all she could to secure our room as early as possible. During our conference break, we were surprised to find keys to our room waiting for us giving us a comfortable place to rest. The room was well equipped, beds extremely comfortable, and close to the conference room. Thanks for your outstanding service and a great stay!
Thank you for your recent review and comments. We are so happy to see you enjoyed your stay. I will let Gayle know how happy you were with her service. We hope to see you the time you are in the Fort Myers area.
Property was nice, rooms clean, staff not so nice. Did not receive my Hilton Honors welcome or water,etc and at check-out they had a very unpleasant lady by the name of Gayle that really could use some Hilton customer service training.
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
I have stayed at many across the country and this one does not live up to the usual standards. Staff was great, but the hotel is showing its age. Loud A/C units. Not a quiet room overall. Breakfast was okay. Pricey. Dinner menu pricing made me think I was staying in NYC.
We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the HVAC issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again.