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Reviews (802)
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All reviewsdeck restaurantacross the streetbeach chairs and towelsnight lifeoverlooking the beachheated poolronelronanoceanftlauderdalea1ahousekeeperfl
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Reviewed 2 April 2018 via mobile

We had booked the oceanview King quite for our anniversary. the room was advertised as normally being a $900 a night room that we had been given the opportunity to book last minute thru Expedia for 75% off.

At Check in the hotel at first could not find our reservation. Finally after giving me a heart attack were were given "our room". Unfortunately the room we were given was a standard King room. Going to the front desk again (with all our belongings) I informed them I had booked and ocean view King suite, not the standard room they had given me the keys too.

The front desk staff told me they had no "oceanview" rooms in the hotel. I proceed to pulled up their own room listing and photos when they checked our reservation again and saw that we had indeed booked the King suite and gave us the proper keys.

Once we got to the proper room (at this point it was around 4:30 and check for this hotel is advertised as 3pm we found the cleaning staff literally sitting with their feet up watching the news and hanging out. It would have been one thing is the room was clean... But it obviously not nearly done. Now, I wasn't really upset with the cleaning staff. We asked them to take their time is went the bar. This issue likely stems from a lack of prepareness of the front desk/checkins. Reading other reviews here, it seems that this is a very common issue though.

The room itself was dated and the stylish furniture in the photos on the website was not in the room. The ocean view photos are strategically taken... I've attached a photo of what the reality was.

TV picture was snowy, adding to the lower quality feel of the entire experiences. Advertised balcony is a joke; wish I had taken a picture. It's on the side of the building with little to no view of the beach nor privacy. There were to lounge chair crammed behind on another that made it crowded and hard to nativate through, let alone sit and enjoy.

However, the bed was comfortable and the water was hot in the shower with good pressure!

If you are looking for a hotel on the Beach, I reccomend checking out Snooze; its just a view blocks down which is much closer to lots of resturants and things to explore.

Stayed: March 2018, travelled as a couple
1  Thank Carol a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

This is a value hotel on the beach {heated pool}. The restaurant has great open views of the Atlantic. good food and great drinks. Don, Randy, Penny and the rest of the staff makes you feel like family. :) 5 mini Shakas from Cali Ryan

Room Tip: above pool same level as bar
  • Stayed: March 2018, travelled solo
    • Location
    • Rooms
    • Service
2  Thank ryan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018

Great location, 100 feet from the beach across the street, walking distance to shops and restaurants along the beach. great chair and towel service for the beach.

Now the not so good. Staff attitude at the front desk was hit and miss. Was told check in was 3pm, one of our rooms was ready for 3pm, the other was not ready until 530pm even though front desk gave us the key saying it was ready. Cleaning lady knew we were waiting in the first room, took her sweet time, many times we looked in the room and she had the vacuum running but was either singing and dancing not getting room ready. After two and half hour wait you would think room would be spotless, no. We also had several cock roaches in our room we had to get rid off. The Deck Restaurant staff were good, food not so good, more expensive in some cases than the restaurants that were several min walk down the beach that had much better food. Double beds way to small for two people to sleep on and not very comfortable.

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018

The pictures on booking.com and trip advisory are deceiving for this hotel . It’s in a desperate need of an upgrade ! It’s like it’s out of the 1950s! Or earlier . Our bathroom had a toilet that looked like it was from a gas station .Had to flush the toilet after closing lid with a big steel handle ...not sure how old the shower head was but it was pretty old along with the taps. Mold in corners of the tub ..don’t think the toilet paper holder has ever been cleaned by the looks of the dirt that was on it and the floor was dirty too! The only thing upgraded in the bathroom was the mirror and shower curtain .

The pool is small. There's hardly enough room for the loungers.

The bed was comfortable and clean!
The location of this Resort is excellent right across from the beach!
The restaurant was nice . You can sit at a table looking at the beach and the strip and watch all the cool cars go by and just people watch.

Upon leaving we were coming down on the elevator with another guest and he said your leaving this high end establishment ( sarcastically ) we laughed and he said those pics on line for this place is misleading and we agreed!

Room Tip: Try to get a room facing the beach. We had one facing the garbage
  • Stayed: February 2018, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Cindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018

I am writing this review to thank the front desk staff. When we arrived at the hotel it was spring break and immediately I realised that the noise level, and the ambience of the hotel was not suitable for older people like my husband and I . The front desk recognised our dilemma and were happy to give me a refund. This kind of attitude is commendable, and sensible. I cannot comment on the rooms as we never went in, but everyone seemed very friendly.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Service
Thank ellyb39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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