We stayed at this hotel for 4 nights. The first night we were awaken by someone pounding on our door at 1am!! Had to call security. Location is good for beach access, but be aware the surrounding bars can be loud at night with their music.
Check in was annoying. I understand the issues with getting rooms clean and available but, I find it unacceptable when a representative says they will call when the room is ready and does not call. I also find it unacceptable to be told it will take 10 - 15 minutes to get a room "inspected" and then left sitting waiting for 20 minutes only to find out the room was available!!
Another day at 11am I told the rep. at the front desk that a toilet was backed up. He said he would take care of it right away. Upon returning to the room at 6pm NOTHING was done. Had to call again. Bottom line on service, the front desk staff is young, they smile a lot, but do not get anything done.
The rooms are okay. Good size, clean and comfortable but nothing exceptional.
The only saving grace for this stay was the concierge, Sheryl. Her recommendations were spot on.
The restaurant at the hotel was a bit pricey for the menu offering, but was adequate and convenient.
Overall, the service was a disappointment particularly for a hotel in this price range, and the facilities were just average.
- Official Description (provided by the hotel):
- Designed for the discerning traveler, the resort is devoted to the pursuit of service and elegance, affording the perfect balance for business and pleasure. Recreationally speaking: The hotel is situated across from Fort Lauderdale's Blue Wave Beach, our full-service Spa,lap pool and fifth floor sun deck overlooking the ocean are indeed relaxing. ... more less
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- Also Known As:
- The Atlantic Resort And Spa
- The Atlantic Hotel Fort Lauderdale