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Reviews (1,498)
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Reviewed 5 April 2018 via mobile

Hotel was clean, room was clean staff was friendly and professional overall great stay ..the staff were pleasant when we checked in and with our requests. The housekeepee kept the room spotless! Very clean. No old weird smells inside the room. Which we really appreciate to see that.

Stayed: April 2018, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali_Nrl, General Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 14 April 2018

Thank you for sharing your recent experience with us. In reading your review it appears you enjoyed your stay with us. We are very pleased that you wouldn’t hesitate to recommend us and we hope you do in the future. Again, thank you for sharing your experience with us and hope to see you again in soon.
Warm regards from the Crowne Plaza team.

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Reviewed 4 April 2018

Booked a room in July 2017 for March 5 & 6 2018, On March 5 our travel day I recieved an email from the manager telling me our room was cancelled. The front desk was of no help when I phoned and a Manager was not available.
We have stayed at Crowne Plaza Hotels in the US and Europe but will NEVER use this one again

Stayed: March 2018, travelled as a couple
Thank royta3185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali_Nrl, General Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 14 April 2018

Thank you for sharing your comments from your stay with us through Trip Advisor.
Per our company policy if we do not have any valid Credit card on file ,we do cancel our reservations after contacting the guest . We are disappointed to hear that we were not able to exceed your expectations.
Please accept our sincerest apologies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Traveling from Chicago to embark on a cruise out of Fort Lauderdale. My wife and I are quite picky, especially when it comes to details, and this place had the WOW factor. The hotel is beautifully decorated and VERY clean and comfortable. Pool area was perfect for the kids, amenities were readily available, beds were comfy (even the pull-out sofa,) sheets and towels were soft and clean. Walking distance to almost anything which was nice, and the nearby neighborhoods were quiet and peaceful. When we arrived at the airport, I called to inquire about a shuttle to the hotel, and DC at the front desk promptly dispatched a courtesy driver to pick us up. As I was getting us checked into the hotel, DC remembered and acknowledged we had spoke on the phone earlier, he was ultra-professional, and he made us feel like guests and not just another reservation. DC gave me all the info I needed for our stay without me needing to ask a single question, and he was very helpful - as was the rest of the staff - throughout our 2 night stay. Thank you for the hospitality, we’re coming back for a night after our cruise is over before heading back to Chicago.

Stayed: March 2018, travelled with family
Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali_Nrl, General Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 10 April 2018

Thank you so much for sharing your recent experience with us. We are so happy you found our attentive service to be great during your stay! Everything from our speedy airport shuttle to our outdoor pool and spacious rooms were accommodating for you and has seemed to have created a unique and excellent experience for you during your stay. Again, thank you for your kind words and look forward to seeing you again in the future.
Warm regards from the Crowne Plaza Team.

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Reviewed 1 April 2018 via mobile

Great place to stay! It was nice and cleans and check ins were quick and easy !! Front desk agent Nicole was super friendly and nice! She deserves a raise for how professional and nice she was !! Also we had a slight issue with our television and Kensey fixed it instantly with no issue! I thoroughly enjoyed the visit and the employees! It was very convenient and will be recommended to everyone!

Stayed: April 2018, travelled with family
2  Thank barbara h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali_Nrl, General Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 2 April 2018

We truly appreciate your comments towards Crowne plaza Fort Lauderdale Airport & Cruise hotel and specialy Nicole . . Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay. I will be sure to share your compliments with my entire staff. We hope you will continue making us your home away from home in the future. Kind Regards

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Reviewed 1 April 2018 via mobile

The kids liked the pool, restaurant was good, and room was clean which is basically all that we ask for in any place that we stay, but, I did wish that at least the breakfast would be included in the room rate.

Stayed: March 2018, travelled with family
Thank ebruchowdhury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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