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“Can't wait to come back!”
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Average
2 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Destin, Florida

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Melanie M
Sellersburg, Indiana
1 review
“Terrible customer service!”
Reviewed 21 May 2015 for a stay in May 2015

We booked 4 months ahead of time, in a room we specifically requested that we had stayed in before. They called 2 weeks before our trip and moved us to a different, not as nice, room without offering a discount or anything. It didn't have a washer and dryer which we requested.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 May 2015
First, let me apologize for any inconvenience this move may have caused your family during your stay.

Unfortunately, there are times that unforeseen circumstances will arise that may cause a unit to be unavailable for a certain amount of time. We try to make every effort to get our guests into a comparable unit and sincerely apologize that your request was not met. This is not our standard practice, as we pride ourselves on good customer service.

Please feel free to contact us directly and we will make sure your next stay with us is the memorable vacation that you and your family deserve.

Thank you!

Katrina Heuss
Assistant General Manager
Property Management
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
“Can't wait to come back!”
Reviewed 26 March 2009 for a stay in February 2009

We enjoyed our stay, the people were friendly, we got the help we needed, the accommodations were great. We enjoyed our unit and the view very well and hope to have the same unit when we return next year.

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Spouse / significant other
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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No pets
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