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“Barred from pool”

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Omni Orlando Resort at Championsgate
Ranked #1 of 14 Hotels in Davenport
Certificate of Excellence
Reviewed 7 April 2012

Absolutely flabbergasted to be ( along with many other hotel guests) barred from using the hotels best pool because a large booking was accepted by the hotel and they were given the sole use of said pool!!!!
Totally unfair as the main reason myself and my family chose this hotel was because of this "quiet pool ".
Feel we have been treated very poorly. Would not recommend this hotel.

  • Stayed: March 2012
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2  Thank Lexibell1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,420 - 4,424 of 5,357 reviews

Reviewed 6 April 2012

Nothing better then a nice trip to the pool and a great location only 5 minutes from disney! its beautiful and relaxing its like a home away from home for us!

  • Stayed: April 2012, travelled on business
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Thank laura l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

This is a lovely resort with several pools, a lazy river and golf courses. The rooms are spacious.

The property is about six miles from Disney and offers a free shuttle service to the Disney parks. It's nice that it's close to the theme parks, yet out of the craziness around the attractions. It's also a nice hotel to stay if you're visiting LEGOLAND which is a few exits down the Interstate from the Omni Orlando.

The Omni chain puts an emphasis on kids. When we checked in we were given a backpack filled with toys and treats. Upon arriving in our room, we found milk and cookies for our child. There are several play areas for kids to enjoy - like a playground, tennis court, basketball court, an arcade, several pools and a lazy river. While there, we took advantage of Camp Omni which is an affordable evening babysitting service. Kids can eat dinner in the club while parents get to enjoy a date night.

The Omni has a floor dedicated to those guests traveling with pets. If you're traveling with a larger group suites and villas are available.

There are several restaurants and bars on property. My only complaint about the hotel was that the food was average and overpriced. For families on a budget, there are a couple fast food options just a short drive down the road.

Overall, it was a great experience. The property is well-maintained, the staff is welcoming and there's plenty to do including relaxing inside the beautiful Mokara Spa. Get a pedicure while you're there!

  • Stayed: March 2012, travelled with family
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1  Thank TravelMamaPDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

We stayed at the Omni Championsgate for 1 week for business and family fun. The kids loved the game room, pool with slide and basketball, tennis, volleyball. There was plenty to keep them busy while I was in meetings all day. Zens was our favoriate place to eat. The chef gave us lessons on how to make Sushi which was so much fun and very yummy! The workout center was AMAZING and if you are a golfer make sure you have a chance to play both courses! Each evening at sundown the golf course has a gentleman come over and play the bag pipes, this is something you dont want to miss.

This was our second time staying at the Omni Championsgate...we will be back again!

  • Stayed: January 2012, travelled on business
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Thank Sherry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

small double beds, extra hidden charge for parking coffee in room internet etc, staff all very friendly until there is a problem. small rooms, no storage for 3 adults and one child 4 drawers.

  • Stayed: April 2012, travelled with family
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3  Thank bedbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
K_Burnett, Manager at Omni Orlando Resort at Championsgate, responded to this reviewResponded 10 April 2012

Dear bedbrad,

Thank you for being our guest. We appreciate your business and your feedback. In followup to comments about the bed type, we will be updating all of our current double beds to queen size mattresses within the year. We apologize you were not aware of the resort fee and parking charges prior to arrival. we publish this information on several pages and areas of our website and on our electronic email confirmations, as well as on the third party travel websites. We hope we have the opportunity to serve you again in the future.

Best regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Orlando Resort at Championsgate

Address: 1500 Masters Blvd, Davenport, FL 33896-5312
Phone Number:
Region: United States > Florida > Central Florida > Davenport
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Davenport
#1 Luxury Hotel in Davenport
#1 Family Hotel in Davenport
Price Range: $201 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Orlando Resort at Championsgate 4.5*
Number of rooms: 720
Official Description (provided by the hotel):
The four-diamond Omni Orlando Resort at ChampionsGate, located just 6 miles from Walt Disney World(R) Resort, provides scheduled transportation to the Walt Disney World(R) Theme Parks. In addition to 36 holes of championship golf, guests enjoy 15 acres of recreation including an 850 ft. lazy river, zero entry family pool, formal pool with private cabanas, and a lighted, 9-hole par 3 golf course, signature Mokara Spa a 24 hour fitness center, and seven on-site dining options. The main resort features 720 newly renovated guest rooms. In addition, there are 49 two- and three-bedroom luxury resort villas, equipped with full kitchens, a dining room, living room and private patio. The resort is located just 6 miles from the Walt Disney World(R) Magic Kingdom, and within 20-30 minutes from Universal, SeaWorld, the Shopping Outlets and Mall at Millenia. ... more   less 
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Also Known As:
Omni Orlando Resort At Championsgate Hotel Davenport
Omni Orlando Resort At Championsgate Davenport, Florida

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