11/23/16 - 11/26/16. The Courtyard Marriotts have zero frills but these aren't inexpensive rooms. They appeal to us because we get more Marriott points when we book. I would rate their accommodations, in the U.S., overall as a 3 1/2 star hotel. There's no free anything except for wi-fi.
With that said, everything should be above average including the room. Yes, these rooms in Coral Springs have been updated and look nice but once I see something that makes me go "Icky", I can't help but scrutinize and look closer. I don't want to be this way. Really!
Yup, hate to say it and I really want to think housekeeping does NOT clean the entire room, including the bathroom with the SAME rag but I just don't know.
After a five hour car trip, when we arrived to the room, I headed for the bathroom. Between the hinges and the seat of the toilet, there was poop in there! Housekeeping should not have missed this! I don't care how busy they are.
My husband went to the desk to let them know. Housekeeping did not come until the next morning and I tried to explain this was here when we arrived but I'm sure my broken Spanish made her think one of us did it. It was cleaned off but once I'm subjected to something like that, I look at EVERYTHING like the faint stains on the bedspread, the spots on the wall, the little black hairs in the shower, or the yellow spot at he base of the toilet. Okay, I'll stop.
I am sure this Courtyard has a very hardworking staff but Geez Louise! I don't want to think about this stuff!
Did housekeeping just finish cleaning the toilet that my bottom was on and then proceed to clean our room? Was that rag she used from the room before us?
Hey! I will need to book this hotel again soon.
My complaint is about the detail on cleaning these rooms at this Courtyard in Coral Springs. My message to housekeeping and management is to please show some sign and reassurance that you thoroughly clean and sanitize the doorknobs, the toilet seat, the base of the toilet and bowl, faucet handles, t.v. remote, the bedspreads and the furniture. Make sure your showers are free of all foreign hair.
Certainly you must know, Coral Springs has a lot of persnickety people with extended family that will utilize these rooms. It's a great location.
I'm not that bad. I suppose I'm just getting pickier in my old age but I will tell you, when the rooms are properly cleaned, please note-your staff will avoid A LOT of aggravation.
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- Also Known As:
- Courtyard Coral Springs Hotel Coral Springs
- Coral Springs Courtyard