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“Convenient location, great features, a bargain”

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Candlewood Suites Clearwater
Ranked #59 of 95 Hotels in Clearwater
Emmaus, Pennsylvania
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Convenient location, great features, a bargain”
4 of 5 bubbles Reviewed 5 May 2012

I had a 3 day weekend stay here just prior to them beginning renovations on April 23. Pretty much the standard Candlewood Suites (I've stayed at several) room features and interior features. The displays of the upcoming renovations look really nice. They're switching from the current light toned theme to a darker theme with more modern updates. The refrigerator, ice maker, microwave, utensils, and dish washer were quite handy. I also took advantage of the free washer and dryer for the first time. It was nice to return home with very little laundry to do!

I found the location very convenient. The room was quiet. I found the front desk personnel efficient and pleasant. I also liked the cupboard feature. For all 3 breakfasts I picked up a few items, reasonably priced, and enjoyed breakfast in my room. The complimentary coffee was a nice feature also. If back in the area I'd definitely stay here again.

When I was leaving they were launching the renovations big time. A large crew dropping off storage containers for the new furniture and removing the old, etc. The single elevator, with the renovation crew and housekeeping, was busy. Imagine it'll be a little noisy day time for a bit, you may want to inquire prior to making a reservation in the short term.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank al4175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 reviews from our community

Traveller rating
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    37
    12
    25
See reviews for
38
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40
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Rochester
1 review
1 of 5 bubbles Reviewed 24 April 2012

I will never stay at a Candlewood suites again! The staff were the most unwelcoming unfriendly and unaccomodating staff I have ever met. The manager needs to be fired. I caught her talking badly about my family. I am pretty sure all the staff failed their customer service class. The hotel is a dump. It hasn't been updated since the early 80s. I highly recommend staying on a park bench over this mess.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank techgirl5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review, 5 June 2012
Dear techgirl5,

Thank you for your review regarding your recent stay at Candlewood Suites Clearwater. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain additional details about your experience.

Thanks,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Clearwater hotels

Ocean City, New Jersey
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 21 April 2012

The Exterior is like other Candlewood Suites, however, the interior is another story. The owners need to update the facilities including carpeting and televisions. Could be cleaner.

While okay for a night or two I would recommend looking for another location to stay for an extended stay.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RicBertsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review, 31 May 2012
Dear RicBertsch,

Thank you for your feedback. We hope you liked the location of our hotel as well as your room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
waverly iowa
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

We stayed at this hotel for only one night, for an early morning flight out of St. Pete Airport, which is 2 miles away. We had one queen bed, which sleep well. I loved the little kitchen, stove, sink, microwave, big fridge, with all dishes. i wish I had stayed longer to use it! Also, they had two nice gas grills by the pool for you to use. This hotel also had FREE laundry, with a lot of machines, a nice exercise area. They also have microwave dinners, candy, drinks for you to purchase, and at good prices too. Free DVD movies to check out also. We went to the pool, which they provide you towels. I will be going back to this hotel, every time, I need a hotel in St. Pete.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kermit67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malone, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 8 April 2012

Arrived at hotel and waited in the lobby for 45 minutes before someone showed up to check us in. Desk Clerk was not friendly. Got to our room, which I reserved weeks before, and it was a Studio suite and not the Suite with a separate bedroom . I went down to the front desk and explained that I had paid for a 1 bedroom suite and not the studio. The desk clerk could hardly looked up from what she was doing and said that I got what I paid for. I tried to explain that when I made the reservation I specifically spoke to the reseervation clerk regarding what I wanted for a room and he confirmed that there would be a separate bedroom and I paid more for it. She said no.....you got what you paid for! She was rude and did not seem to care. While at this hotel, I spoke to another guest and the same thing happened to her. I have stayed at Candlewood Suites in other areas several times before, and have never had this problem. Horrible customer service!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mlyn12953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Clearwater, responded to this review, 14 May 2012
Dear Mlyn12953,

I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I would greatly appreciate further information regarding your stay in order that I can investigate further.

I have sent you a private message to obtain additional details about your experience.

Thanks,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Clearwater

Property: Candlewood Suites Clearwater
Address: 13231 49th Street North, Clearwater, FL 33762
Phone Number:
Region: United States > Florida > Clearwater
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#23 On the Beach Hotel in Clearwater
Price range (per night): $107 - $148
Hotel Class:2.5 star — Candlewood Suites Clearwater 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
At the Candlewood Suites Clearwater hotel, we put the amenities where they really count: in your room. We are an all suite property, the perfect place for your next stay. Studio room has one queen size bed and all have a full kitchen complete with microwave and full size refrigerator. Work efficiently at your desk with free high-speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the over stuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our on site fitness center or heated outdoor pool. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers, you can earn Priority Club Rewards Points for each qualifying stay We are centrally located and easy access to Interstate 75, Tampa International Airport, and the St. Petersburg Clearwater International Airport Candlewood Suites Clearwater Hotel is only 15 minutes away from the beautiful Gulf of Mexico Beaches!. Busch Gardens and Adventure Island are popular area attractions to visit. We are a pet friendly hotel with a non-refundable pet fee - $15 for 1 first night $10 for each additional night capped at $150 for duration of stay. Two pets less than 80 lbs. Per suite . Pet agreement must be signed at check in. ... more   less 
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Also Known As:
Candlewood Suites Clearwater Hotel Clearwater
Candlewood Clearwater
Clearwater Candlewood Suites
Candlewood Suites Clearwater Florida

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