We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Hilton Boca Raton Suites(Boca Raton)(Great Value!)
Book now, pay at stay
USD 111
Hilton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Courtyard by Marriott Boca Raton(Boca Raton)(Great Value!)
USD 105
USD 89
Courtyard
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Best Western Plus University Inn(Boca Raton)(Great Value!)
USD 112
USD 91
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Embassy Suites by Hilton Boca Raton(Boca Raton)(Great Value!)
Book now, pay at stay
USD 116
USD 105
EmbassySuites.com
View Deal
  • Free Parking
  • Breakfast included
Fairfield Inn & Suites Boca Raton(Boca Raton)(Great Value!)
USD 105
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Boca Raton Marriott at Boca Center(Boca Raton)(Great Value!)
USD 157
USD 152
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Boca Raton Plaza Hotel and Suites(Boca Raton)(Great Value!)
Free cancellation until 01/08
USD 105
USD 93
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Ocean Lodge(Boca Raton)(Great Value!)
Free cancellation until 29/07
USD 134
USD 129
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
USD 418
USD 409
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
USD 325
Priceline
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Reviews (1,248)
Filter reviews
1,248 results
Traveller rating
760
255
107
70
56
Traveller type
Time of year
LanguageAll languages
More languages
760
255
107
70
56
Show reviews that mention
All reviewsbar and grillchampagne receptionbridge hotelfront deskoutdoor restaurantboutique hotelself parkingwater viewshuttle servicebeautiful hoteldeerfield beachhappy hourdrawbridgevaletbocainletcurios
Filter
Updating list...
55 - 60 of 1,248 reviews
Reviewed 4 April 2018

We had many problems during our stay including a shower that would not drain, a light that did not work, and rude staff interactions. Calls were made to address room issues to no avail and when we asked to speak to a manager, our efforts were less than productive

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Curio – A Collection by Hilton
Thank rbody44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterstoneTeam, Front Office Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 5 April 2018

Dear RBody44, thank you for taking a moment to share your recent experience. We sincerely apologize for the issues you faced during your stay. Our number one priority is ensuring our guests are well taken care of, and we would love to be able to speak with you further to help rectify the situation. Please do not hesitate to contact us at your earliest convenience at 561-226-3116. Looking forward to speaking further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Toilet didn't flush, room was not cleaned until 6:00 p.m. at night. Sink did not drain and had to be fixed. Too much noise, too few staff to clean. Overall not a good experience, not good hotel. Spend a few more dollars and get a better place.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Curio – A Collection by Hilton
3  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterstoneTeam, Front Office Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 5 April 2018

Dear David M, thank you for taking a moment to share your recent experience. We sincerely apologize for the issues you faced during your stay. Our number one priority is ensuring our guests are well taken care of, and we would love to be able to speak with you further to help rectify the situation. Please do not hesitate to contact us at your earliest convenience at 561-226-3116. Looking forward to speaking further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Well located, nice views.

Management is missing.

Staff untrained, long lines for breakfast despite 50 % of availability, buffet is not the freshest.



High potential , just get the right players.

Make jewel out of a stone. Restauration, bar , service, smiling would help.

Stayed: April 2018
Thank Orzaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterstoneTeam, Front Office Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 5 April 2018

Dear Orzaru, thank you for taking a moment to share your recent experience. We sincerely apologize for the issues you faced during your stay. Our number one priority is ensuring our guests are well taken care of, and we would love to be able to speak with you further to help rectify the situation. Please do not hesitate to contact us at your earliest convenience at 561-226-3116. Looking forward to speaking further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

This is a nice hotel and a good location but I would never stay here again based on the terrible service. Examples of poor service during our stay included having drinks in the bar area outside and asking for our check 3 times. After 30 min I personally went up to the bar and our waitress was still mixing drinks and laughing with the other staff members, totally ignoring us! I finally got the check. We were then 30min late for our dinner reservation in the restaurant. We went to the podium to check in with the hostess and she tells us “ I’ll be right back I’m going to check on your table outside”. I checked my watch and she left us for more than 10 min. Then we were seated and it took 15 min for the waitress to bring us menus. We were so exasperated that we almost left. However we stayed and ordered lobster bisque soup. It came out cold and we sent it back and it was another 15min before she brought it back. We were over it by then so we just ate it and left. This hotel charges $400 night. For that amount of money I expected much better. Management needs to get their act together in terms of training their staff. No comparison to Marriott service.

Stayed: April 2018, travelled as a couple
2  Thank Sherrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterstoneTeam, Front Office Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 5 April 2018

Dear Sherrie S, thank you for taking a moment to share your recent experience. We sincerely apologize for the issues you faced during your stay. Our number one priority is ensuring our guests are well taken care of, and we would love to be able to speak with you further to help rectify the situation. Please do not hesitate to contact us at your earliest convenience at 561-226-3116. Looking forward to speaking further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

My husband and I thoroughly enjoyed the fantastic Easter brunch presented by the hotel today up in the penthouse. From the friendly greetings to the widely spaced tables, the room was set up beautifully. The views out all the windows of the waterway and ocean added to the celebration. The buffet itself was amazing from the jumbo shrimp to the carving stations of lamb, beef and salmon to the lobster mac and cheese to the yummy chocolate filled croissants! What a delightful way to celebrate Easter. And the saxophonist was a wonderful addition- and quite a talent! Thank you so much- it rates 5 star service!

Stayed: April 2018, travelled as a couple
Thank zjanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterstoneTeam, Front Office Manager at Waterstone Resort & Marina Boca Raton, Curio Collection by Hilton, responded to this reviewResponded 5 April 2018

Dear ZJanz, thank you for taking a moment to share your recent dining experience. We are thrilled to learn you enjoyed your visit during Easter Brunch and our Chef's will be happy to learn of these lovely compliments! We hope to welcome you back on Mother's Day for our Mother's Day Brunch. Please call the hotel directly at 561-226-3022 for inquiries. We look forward to welcoming you back in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews