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“Wonderful townhouse in a great area”

Review of 30165 Jump Lane

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Average
14 reviews
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Overview
Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 12
Ocean View, Delaware

Reviews from our community

Average - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
DE S S
1 review
“Unacceptable Rental”
Reviewed 25 September 2014 for a stay in September 2014

The location was beautiful. Water and marina views. The rental is very large and the rooms are spacious. The furniture is in good condition. The house is in very poor condition. Holes in walls, carpets ripped, screens missing, dirty walls, wood floors in need of care, closets full of messy bedding, toilet paper holder ripped out of wall and the wall left with holes, speaker in ceiling of master suite was missing and hole left up there in its place. The speaker was in the vanity in the bathroom. The heating/cooling systems have obviously never had routine maintenance since the vents were covered with dirt. In fact, we became ill while staying in the house because of the poor ventilation. There is no garage door opener. The door had to be raised and lowered by hand. Upon our arrival the trash and recycle bins were overflowing with several bags of garbage. Not only was the odor terrible but the insects were everywhere. We did advise the rental agent of some of the problems upon our departure and we are following up with a detailed letter.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the views
Liked least: condition of house
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Jul 2016
Holes in walls - yes 2 (that I am aware of - from people slamming the doors into them - hence door knob pokes). We added door stops but the guests keep breaking them (very frustrating) I'm not sure how this would affect your stay though. Carpets are NOT ripped. There is a snag at the top of the stairs between the bedroom and hall (from the vacuum). Walls have and are being painted. Screens missing? Wood floors could use a little care, they are showing wear. Toilet paper holder has been replaced and wall was fixed. Speaker - not sure about that one. HVAC is serviced twice a year. I have no knowledge that anyone took ill because of the air in this unit..??? Filters are changed regularly. Garage door openers are NOT provided because guest forget to return them!! Trash is the responsibility of each guest. It must be put out on the curb weekly. So yes, you will have to put out the trash from the previous guest and the next guest will put out your trash.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Reviewed 4 September 2013 for a stay in August 2013
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
md
Reviewed 7 August 2013 for a stay in July 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Staten Island
Reviewed 18 July 2012 for a stay in July 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PA
Reviewed 6 July 2012 for a stay in June 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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