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“Good food, great service”
Review of Cosi

Cosi
Ranked #79 of 186 Restaurants in West Hartford
Cuisines: Delicatessen
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed 7 August 2016

My friend and I stopped in after helping him move to West Hartford. We both really enjoyed or sandwiches, everything was fresh and very tasty. Comfortable seating the service was excellent, staff was very nice. I would eat here again.

    • Value
    • Service
    • Food
Thank TommyC65_Bangor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 32 reviews

Reviewed 22 July 2016

A good choice of many available nearby. Scout around to be sure that Cosi's is what you are looking for.

Thank Dr_Bill_Corcoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2016

It's okay if you want a Panera-like experience in WeHa. Had lunch here with my sister. Dining outside is nice. My bowl was drenched in dressing. Next time I would order it on the side. Sister enjoyed the Italian wedding soup; said it wasn't too salty like some she's had. They do a pretty cool table-top s'mores here with a little open-flame. Haven't done it myself, but it looks cool.

Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2016 via mobile

First, the good. The staff was courteous and helped whenever asked in an efficient manner. Our meal order was taken promptly and delivered quickly as well. The Cobb salads were tasty with a proviso. See below.

Now the bad. Our table had not been cleaned off and was covered with crumbs. The table next to us had visible residue and dirty napkin as well. As we looked around, most tables in the front area were dirty. PLS note that the place was almost empty. They did clean our table on request. They used a rag that was sitting on a shelf in the food preparation area but not in any disinfectant solution. After our table was cleaned, the server placed the used rag on a shelf directly above the spoon and other flatware (plastic). I do not be level this is how cleaning rags are supposed to be stored. There is the a possibility of cross-contamination.

In the unisex bathroom, which seemed clean enough, it did not have a have a cord attached to the emergency call switch which renders the switch almost useless.

The salad contained a number of wilted leaves which were uneatable. Some of the leaves had a slight taste of preservative (?) which may mean they had not been washed.

The salads contained a lot of tasty ingredients as well.

So, those are the issues.

Thank Jerandnanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2016 via mobile

We live nearby this restaurant and used to go there quite a bit. But, we noticed that the quality of service and cleanliness of the restaurant began to suffer about two years ago. The interior of the restaurant is in great need of upgrading and refurbishing. The place looks like it is not clean but it is hard to nail down exactly what it is about this place that communicates this impression.

The food has never been terrific, it is really a lunch and salad place. However, it used to be a good place for a quick light meal. Now, the staff are uninterested and sometimes border on being rude. We stopped just to get a couple of soft drinks. We were the only people at the counter waiting to order. The cashier had just hung up the phone and walked by us, totally ignoring us. She flitted about for quite a while, never acknowledging our presence. When she finally decided to ask us what we wanted, she acted as if she was doing us a favor. She was impolite, cheerless and totally lacking in humanity. Where do they find such people?

Never again! There are just too many nice places to eat and drink in West Hartford to put up with such behavior, just to get mediocre fare.

Thank mikelooch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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