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“Renovated room on Executive floor was great, bed bugs on other floor?!”

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Hilton Stamford Hotel & Executive Meeting Center
Ranked #7 of 14 Hotels in Stamford
Philadelphia, Pennsylvania
Level Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Renovated room on Executive floor was great, bed bugs on other floor?!”
3 of 5 bubbles Reviewed 11 February 2012

Stayed for a four day meeting with a large group. Lots of positives (private elevator to HHonors floor, VERY comfortable bed, upgraded toiletries, friendly and attentive staff, very good food at restaurant) are overshadowed by some significant negatives. Although right off the highway, it is located in the back of a corporate office park with inconvenient self parking. Complimentary shuttle from the train station was slow (15 min to arrive, should have walked). Finally, member of our group got bed bugs. Hotel was very responsive, immediately taking trained dogs to check each of our group's rooms (around 300) and only one room was infested. Although I have some hesitation, I would consider staying again.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Da-juiceman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (155)
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English first
Lawrence, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

I was a guest at 5 day conference at the Stamford Hilton. The hotel is incredible, huge open public spaces, massive grand ballroom and tons of meeting rooms, u never feel cramped.
The hotel is clean and friendly and has been improving every year for the last several that I have been coming.
The challenge here has always been the hotel staff, but they are definetly getting better.
My room as always was great, the Westin shower and bedding is always amazing.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shlomo k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 bubbles Reviewed 16 January 2012

Pulled up to the hotel and there was no valet. Had to leave the car running while I went looking for the valet. Check in was smooth. Walked into the room on the 5th floor and smelled the damp right away. Noticed the wallpaper peeling and water spots/rust in the bathroom. I did call down and they put me in another room right away. Room on the 9th floor was fine. The restaurant meal was fine. Would not stay here again - it needs a refurb.

Room Tip: Get a room on the 9th or 10th floor.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank spicedawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Stamford hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 16 January 2012

Parking - Not enough and the garage was not secure. Location - Although near the transportation center (Metro North), the location is somewhat desolate, not warm and inviting at all. The lobby is nice, open and lots of natural light. The room was clean, spacious and I did appreciate the Peter Thomas Roth toiletries. Staff was helpful and friendly.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaliGirlNOT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level Contributor
1 review
2 of 5 bubbles Reviewed 5 January 2012

This hotel used to be the Westin. When it was a Westin, I remember it being a nice, and updated hotel. I needed to stay at Stamford for the night and booked the Hilton remembering it as a great hotel when it was a Westin. First impression, the parking garage was no longer secured but yet they still charge $10 for self parking and more for valet. The lobby remained the same which reassured me that my stay would be fine. However, once I got to the room that's when it finally hit me that this place was no longer the Westin. The hotel is a non-smoking property, yet the room had this weird musky smell. As I walked around, the room reminded me of a motel... the walls were dirty, there was rust and dust everywhere from the bathroom to the bedroom. I'm not quite sure what had happened because they claimed it was recently renovated.

I guess its not fair to compare it to the Westin but If they renovated a property that was already updated to begin with, wouldn't it be MUCH nicer? It just didn't make sense... Next time I'll stay somewhere else downtown...

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Couplesretreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Stamford Hotel & Executive Meeting Center

Property: Hilton Stamford Hotel & Executive Meeting Center
Address: 1 First Stamford Place, Stamford, CT 06902 (Formerly The Westin Stamford)
Phone Number:
Region: United States > Connecticut > Stamford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Stamford
Price range (per night): $161 - $297
Hotel Class:3.5 star — Hilton Stamford Hotel & Executive Meeting Center 3.5*
Number of rooms: 484
Official Description (provided by the hotel):
Located outside of New York City -- with access to Amtrak, Metro-North and I-95 — the recently renovated Hilton Stamford Hotel & Executive Meeting Center offers the ideal combination of convenience, comfort and courteous service. Following a multimillion-dollar renovation, our hotel boasts newly refurbished guest rooms, spacious suites, and state of the art event and meeting space. Unwind after a long work day at our restaurant and lounge, serving American cuisine and cocktails throughout the day. Or relax in our sparkling swimming pool or heated whirlpool. Surrounded by dynamic businesses and local attractions, our upscale accommodations will enhance your upcoming visit or corporate gathering. A popular choice among Stamford hotels, the Hilton is a landmark destination with easy access to both Boston and New York City. ... more   less 
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Also Known As:
Hilton Stamford Hotel And Executive Meeting Center
Hilton Stamford Hotel & Executive Meeting Stamford
Hilton Hotel Stamford
Stamford Hilton

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