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“Good food and atmosphere”
Review of Puerto Vallarta

Puerto Vallarta
Ranked #10 of 85 Restaurants in Orange
Cuisines: Mexican
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 17 August 2017

We've been here many times and the food is always consistent. They have a nice outdoor patio area that fills up quickly when the weather is nice. Even if it's a little cool out they have attractive looking propane heaters. The menu is extensive with something for everyone. Have never had a bad meal there and there is often a long wait for seating because they are so busy.

    • Value
    • Service
    • Food
Thank Vinny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 101 reviews

Reviewed 7 June 2017 via mobile

We went around happy hour time. We didn't like the chips, we didn't like the flavor of the salsa, and the drinks we had were nasty. Not interested in going again.

Thank E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017

We made a reservation for seven people at 8pm on Saturday evening. We were running behind schedule from a graduation and called them to let them know we would arrive at 8:30. They said no problem, take your time. We arrived at 8:30 were told by the hostess no problem you are on the top of the list and will be next. We waited and waited and waited, after 20 min waiting and seeing several tables open and be seated with new people that were not even in the restaurant when we arrived I went back to the to the hostess and asked what is going on. She said oh we are waiting on a larger table to open up and it will be another 20 min or so. At this point we should have left but decided to stay as we have already been there and it may be harder to find another place to seat 7 people. While waiting in the waiting area we noticed a carpet runner flip up and trash on the floor, many waiters and even a manager walk by without taking the time to fix an obvious hazard or untidy restaurant. After another 20min I spotted a manager and explained my frustration with him. He kind of apologized and would check on it. He did not give me confidence or seem embarrassed about how we were being treated. He came back to me and said that another table should be open soon. I had to explain again if we were told we could not hold your reservation and that it would be 25min + from the start we would have understood went to another restaurant. Bottom line we were finally seated 1 hour and 12 min after we arrived. The manager offered a free appetizer for our trouble. After we were seated he came by one time with the app and we never saw him again. Maybe he was busy with some other issue but it would seem when you know there is a problem that you make every effort to make it right and follow through that the problem is resolved and people are happy. The waiter was OK but seemed to forget about us as drink refills were very infrequent, my tortillas for my meal were not delivered until I reminded him again and delivered 15 min after my food arrived. He dropped off the check and was gone for another 15min before he came back for my credit card. Overall good food, poor service, poor supervision and pricey. Jose Tejas is 10x better for food and value.

    • Value
    • Service
    • Food
Thank michaelmL226FJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2017 via mobile

From appetizers to margaritas, there is nothing not good at this place. I was encouraged to try the molcajete meal. It was phenomenal, but way too big! This is authentic Mexican food...one of my favorite spots to frequent.

1  Thank jcm72002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

Have come here for several years now. The food is consistently good as well as the friendly service and and drinks. This is a family friendly restaurant. Want something a little more grown up, eat in the bar. The spanish music is always good. Great value for the amount of food. The tableside quac is very good and the complimentary chips and homemade salsa are the best around.

1  Thank Jazzypaparazzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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