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“Very good food”
Review of Fresh Salt

Fresh Salt
Ranked #3 of 84 Restaurants in Old Saybrook
Certificate of Excellence
Price range: USD 25 - USD 38
Cuisines: American, Seafood, Contemporary
More restaurant details
Restaurant details
Good for: View
Dining options: After-hours, Breakfast, Dinner, Lunch, Delivery, Outdoor Seating, Reservations
Dining style: Casual Elegant
Cross street: Route 154
Description: Fresh Salt is more than just a restaurant; it is a place to enjoy another's company and experience the breathtaking views of the Long Island Sound quietly intertwined with the Connecticut River. Utilizing the chef's simple yet high quality approach, the fresh and seasonal local ingredients of Connecticut are transformed into beautifully inspired dishes.
Reviewed 4 September 2018

Ate here twice and enjoyed both meals. The service was friendly and swift. Their lobster roll was great as was their clam chowder.

Date of visit: August 2018
1  Thank S D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaybrookPTGM, Director of Operations at Fresh Salt, responded to this reviewResponded 6 September 2018

SD-

Thank you for your review! It's great positive feedback knowing your experience was that of having good service and tasty food. If you have any suggestions on how we might improve your experience next time, please feel free to reach out to me. Thank you again!

Sincerely,

Gregory Wool
Director of Operations
Saybrook Point Inn, Marina & Spa
860.339.1336
greg@saybrook.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 - 19 of 727 reviews

Reviewed 3 September 2018 via mobile

Over a long weekend, had a romantic 50th birthday dinner in the dining room of Fresh Salt...AMAZING food, wine & service (Michael was the best), an incredible Sunday brunch, bar bites (siriacha calamari), and finally cheeseburgers (in paradise)....all over the top!!!

Date of visit: September 2018
1  Thank Kara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaybrookPTGM, Director of Operations at Fresh Salt, responded to this reviewResponded 6 September 2018

Kara-

Thank you for your five star review and for celebrating with us! I'm glad Michael could be a part of your special evening, and that the food was all to your liking. We hope to see you again and again!

Warmly,

Gregory Wool
Director of Operations
Saybrook Point Inn, Marina & Spa
860.339.1336
greg@saybrook.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

We live in Old Saybrook. Every year we give this place another try and every year we are disappointed. Today was no different. We waited for outdoor seating for 30 minutes only to find out they we're seating people as they walked up. The girl said she was "doing everything" and forgot about the wait list. The flatbread appetizer was raw in the middle. We ordered four burgers and regardless of our requests, all were well done. The top buns were hard and the bottoms were soggy. Im truly embarrased to have this in our town. Old Saybrook is better than this.

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank R P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaybrookPTGM, Director of Operations at Fresh Salt, responded to this reviewResponded 3 September 2018

RP-

Thank you for your candid response. I'm terribly sorry you've found a consistently unsatisfactory experience dining with us. We find a large proportion of our diners come from Old Saybrook and the surrounding area, and you may have caught us at moment when our volume temporarily exceeded our grasp. Please contact me directly so we can discuss your experiences here in greater detail; I would love to give you the opportunity to see us at our best.

I look forward to hearing from you .

Warmly,

Gregory Wool
Director of Operations
Saybrook Point Inn, Marina & Spa
860.339.1336
greg@saybrook.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018 via mobile

Great atmosphere, nightly music and great service! Grilled chicken Caesar and sweet potato fries! Absolutely delish!

Date of visit: August 2018
Thank Gabby4867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaybrookPTGM, Director of Operations at Fresh Salt, responded to this reviewResponded 3 September 2018

Thank you for posting a five star review! I'm thrilled you enjoyed your salad and sweet potato fries. Please join us again soon!

With warm regards,

Gregory Wool
Director of Operations
Saybrook Point Inn, Marina & Spa
860.339.1336
greg@saybrook.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018

The food is amazing - muscles were to die for. Lox in the morning the best ever. The weekend manager ( a male ) nasty and could care less if you eat there. The female manager was great. All the food was fantastic including the squid linguine.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank Kismet07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaybrookPTGM, Director of Operations at Fresh Salt, responded to this reviewResponded 31 August 2018

Kismet-

So great to see you back; thank you for your five star review. I'm very sorry to hear about your bad experience with one of our managers-would you please contact me by phone or email so we can discuss that interaction? I would like the opportunity to address your concerns in detail. Please join us again soon and let me know how I can be of service and we can be more accommodating.


With sincere regards,

Gregory Wool
Director of Operations
Saybrook Point Inn, Marina & Spa
860.339.1336
greg@saybrook.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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