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“Disgusting ”
Review of Pacifico

Pacifico
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Ranked #43 of 589 Restaurants in New Haven
Price range: USD 5 - USD 26
Cuisines: Latin
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Restaurant details
Good for: Romantic, Bar Scene
Dining options: Breakfast, After-hours, Lunch, Dinner, Reservations
Dining style: Casual Dining
Reviewed 26 March 2018 via mobile

My son and I were visiting Yale. The concierge at our hotel recommended Pacifico, so we went.

The ambience was nice; and we enjoyed the burrata with tomato and the fish tapa appetizers. And we enjoyed two adult cocktails.

But the only thing we’ll remember about the restaurant is that we found LONG STRANDS OF DARK HUMAN HAIR in BOTH our paella and skirt steak entrees?!?!

It was DISGUSTING. Completely lost our appetites. Still feel nauseous 2 hrs later writing this review.

And what did the manager do? Removed the cost of ONE entree. Final bill was still $91 for two people?!!

Disgusted and still nauseous.

Thank kaleflagg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moe G, Owner at Pacifico, responded to this reviewResponded 13 July 2018

We're sorry about your experience. Please call us if you'd like to talk about the specifics of your situation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (233)
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8 - 12 of 233 reviews

Reviewed 26 March 2018

Fun and inviting - this place sure pulls you in. While I found the food just okay, I still enjoyed myself. Why? Best margaritas I've had in ages - clearly there is some love at the bar. And the service was very friendly.

    • Value
    • Service
    • Food
Thank cblukens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moe G, Owner at Pacifico, responded to this reviewResponded 13 July 2018

We appreciate the review! We hope to make your next visit a perfect one!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

We had a nice evening at Pacifico - their Mojitos and Guacamole are simply perfect! The ambiance is nice but it was a bit crowded (perhaps, sign of being a popular place!) - so, be sure to make a reservation in advance especially if you are visiting on the weekend!

    • Value
    • Service
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Thank Shahana19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moe G, Owner at Pacifico, responded to this reviewResponded 13 July 2018

Thanks for the great review! We are so glad you enjoyed your experience!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

First let me say this is not a seafood restaurant per se. It is however a fun place to food, drinks and atmosphere. The food was good but there weren’t many seafood options on the menu. Lots of drink options and overall a jovial atmosphere. Desert was fantastic.

Thank Tim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moe G, Owner at Pacifico, responded to this reviewResponded 13 July 2018

Thanks! We appreciate the review and hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2018

The raw oysters we had were fresh and briny so our visited started off well. The rest of the dishes were bland, poorly executed versions of dishes that are far superior at other local spots.

    • Value
    • Service
    • Food
Thank Charles V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moe G, Owner at Pacifico, responded to this reviewResponded 13 July 2018

Thanks for the review! We're looking forward to making your next visit a great one. See you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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