Gave JG a 3 because of the MEAN people who work there. Used to go there at least once a week and LOVED everything! Then one day, it was cold, greasy, tasteless and just all around awful! I called to ask if they had changed hands. No! Ok, just wondered because we love JG but this order is really bad and we thought you changed hands. NO! NO CHANGE!! Ok, well, we're going to bring it back and show you why we're disappointed. No Care! NO CHANGE! My husband brought the food down, put it on the counter and said, well, something DID CHANGE, and you're very nasty now too...we can't eat this so you try!! And walked out. Never went back. Never will.