My visit was made on a Tuesday early evening, an hour or so into the dinner service, when there were very few guests. I cannot fault the staff professionalism. The hostess noticed my cane and mobility impairment and was flawless in her offer to seat me at the nearest table. The waiter was efficient; the servers absolutely perfect with delivery of items and with clearing/brushing the table between courses.
My disappointment was with the "experience." I ordered from the Prix Fixe $49 menu. Compared to other meals I have enjoyed at this restaurant I felt my choice of the less expensive option relegated me to second class status.
I declined an alcoholic beverage because I was on a medication that prohibits it. Maybe that lessened my status, too?
I ordered iced tea. It was served opaque and cloudy, a lack of attention to detail that set the tine for my meal.
Firstly, I was not given bread. David Burke's offers a signature "popover" for bread. I guess it was not provided in the Prix Fixe. I missed it, especially when my Wedge Salad was served --a dish that would have been made easier to enjoy with a bit of bread to nudge some of the smaller bits onto my fork.
My main dish was prime rib. It was served perfectly as ordered and in a sea of au juice. No pepper or salt was offered. I now realize the horseradish sauce I was looking forward to costs extra. But, no one asked if I wanted it at the time.
My baked potato was top notch, although they skimp on butter and sour cream. Huge potato, 3 marble sized balls of butter, 3 TBSP or so of sour cream.
I had my tastebuds set on the lemon mousse cake for dessert, but I was advised Prix Fixe allowed only Creme Brûlée, chocolate cake or an ice cream sundae. I chose the Creme Brûlée and it was excellent.
Perhaps staff are instructed to not suggest add-ons to guests who choose the Prix Fixe menu?
I know I COULD have asked why I had no bread, or if I could get pepper or horseradish. The thing is, though the restaurant was not filled with guests the staff seemed occupied with set-ups and other duties. It was not easy to summon a staff member. My waiter DID check in on me at salad and entree courses, but not when I was thinking "why don't I have a pop-over" or "where's the pepper?" And then I just decided to put up.
I have enjoyed dining at David Burke several times. I will likely do so again. However, the Prix Fixe menu is not on my list for future visits. I really felt I was the beggar at the door by choosing the bargain option -- and who needs that!
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