We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Quaint, friendly, five star service”
5 of 5 bubbles Review of Sonnenalp

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sonnenalp
Ranked #1 of 30 Hotels in Vail
Certificate of Excellence
Henderson, NV
Level Contributor
216 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Quaint, friendly, five star service”
5 of 5 bubbles Reviewed 10 March 2012

We have stayed at the Sonnenalp multiple times and just love it. It is a quaint, friendly, smaller hotel with five star service. The staff is all very friendly and makes an effort to know you by name-your family for the week. This trip we had a little glitch with our room on arrival, however thanks to the professionalism of Jason, the front desk manager and Stefan the GM, we felt very well taken care of in an impossible situation. The hotel and rooms remind one of a Bavarian chalet. The linens and beds are of high quality and very comfortable. A variety of restaurants are available but Ludwig's in hard to beat for a romantic, quiet, gourmet dinner. It is not ski in ski out, but there is a concierge at the bottom of the Vista Bahn chair that will store your skis and equipment as well as a lounge for post skiing refreshments. The only criticism is the spa's physical facility. While clean and nice, they are a bit small and could use some updating. However, the staff and services are second to none. In fact, that is what makes the Sonnenalp, the wonderful people of the highest friendliness and professionalism. You just know that you will be in for a special stay.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NikkoHenderson_NV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 10 March 2012
Thank you for your visit and your kind comments.
We take pride in our team and work hard on delivering consistently outstanding and caring service to our guest. I am delighted that you encountered many positive experiences in this regard.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

874 reviews from our community

Traveller rating
    741
    87
    24
    12
    10
See reviews for
237
369
28
82
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Denver, Colorado
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

We just returned from staying at the Sonnenalp and I can't say enough about how lovely the place is, with every amenity you can think of having. The location is terrific and within an easy walking distance of central Vail and the ski lifts. Our room was wonderful, with a balcony overlooking the pool and mountains, fireplace, heated floors in the bathroom, soaking tub and everything else.

The pool and spa set up were really nice because you can choose to stay inside with the pool or swim outside as it's snowing (heated pool makes that all worthwhile along with an indoor and outdoor hot tub. Nice exercise facility and in the morning, they even have (I'm a snob, I admit it) really good coffee free in the lobby.

The hotel workers could not have been friendlier, from the valet parking to the front desk and the spa workers to the hotel maids were cheery, helpful and went out of their way to see what they could do for you.

A seriously great place to stay.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlucas1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 3 March 2012
Thank you for your visit.
We delighted that you enjoyed your stay with us and hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Just back from yet anothe great stay at the Sonnenalp. Our spacious room had all the amenities, including a gas fireplace and easy chairs and a desk, as always was very clean, and you can't beat heated marble bathroom floors! Who doesn't love a 5 piece marble bathroom? We truly love the service; turndown with fresh cookies and bottled water. From the moment you drive in to the garage the valets are there to assist you and will remember your name. The car storage is heated to 60 degrees so nothing left in your car freezes. The front desk staff is courteous and helpful, as is the concierege. We love the breakfast buffet in the glassed in room surrounded by large pine trees, especially when everything is snow covered. The comfortable bar area with easy chairs and entertainment is wonderful and quiet enough to hear the music and have a conversation. I especially love the spa area with the indoor/outdoor pool, complete spa services and top notch workout equipment! The Sonnenalp also has a mountain concierege service for your skis and ski boots so you don't have to walk around in your boots and carry your skis through town.

We will definitely be returning.

Room Tip: I haven't been in a bad room!
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milehighhorses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 25 February 2012
Thank for your return viisit.
I am delighted that you enjoyed your stay and will pass your comment on with pleasure to our team.
We hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakewood, Colorado
Level Contributor
110 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Wonderful hotel and spa! We stayed for a long weekend in October - had a great massage, staff is top-notch. Wonderful breakfast option in the hotel restaurant with a fairly extensive buffet. This hotel is within walking distance of the adorable "Vail Village". We would defintely return.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mogalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 25 February 2012
Thank you for your review and visit.
The Sonnenalp prides itself to being open year around. The shoulder seasons periods in spring and fall are a great time in Vail and offers excellent value here at the Sonnenalp and throughout our village. I hope you can take advantage again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellevue WA
Level Contributor
82 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

The decor is very tasteful, Austrian in flavor, and the after-ski entertainment in the bar area is very enjoyable

Helpful?
Thank R_Laign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vail hotels
0.2 km away
Four Seasons Resort and Residences Vail
0.6 km away
Tivoli Lodge
Tivoli Lodge
#3 of 30 in Vail
5.0 of 5 bubbles 1,207 reviews
0.2 km away
The Sebastian - Vail
Show Prices
Show Prices
Show Prices
1.0 km away
Arrabelle at Vail Square, A RockResort
0.3 km away
The Lodge at Vail, A RockResort
0.9 km away
Manor Vail Lodge
Manor Vail Lodge
#5 of 30 in Vail
4.5 of 5 bubbles 555 reviews
Show Prices
Show Prices
Show Prices

Been to Sonnenalp? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonnenalp

Property: Sonnenalp
Address: 20 Vail Road, Vail, CO 81657-5010
Phone Number:
Region: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Vail
#1 Spa Hotel in Vail
#1 Luxury Hotel in Vail
#3 Business Hotel in Vail
#6 Romantic Hotel in Vail
#7 Family Hotel in Vail
Price range (per night): $331 - $734
Hotel Class:5 star — Sonnenalp 5*
Number of rooms: 127
Official Description (provided by the hotel):
Sonnenalp is a unique hotel in Vail, Colorado renowned for personal service and genuine, family-run hospitality. Enjoy world-class amenities and conveniences in the heart of Vail Village. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia APAC, Hotels.com, Hooroo Pty Ltd, Wotif.com, Agoda, TripOnline SA, lastminute.com.au, Evoline ltd and HotelQuickly so you can book your Sonnenalp reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sonnenalp Resort Of Vail Hotel Vail
Sonnenalp Hotel Vail
Sonnenalp Resort Vail

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing