We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Still the finest place in Vail”
Review of Sonnenalp

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sonnenalp
Ranked #1 of 30 Hotels in Vail
Certificate of Excellence
St. Maarten-St. Martin
Level 5 Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Still the finest place in Vail”
Reviewed 21 November 2011

There are so many choices for hotels and lodging in Vail. The Sonnenalp Resort remains my personal favorite. From a sincere welcome from the valet, an efficient check in from the smiling reception desk, a courteous maintenance man who happened to be on the elevator, to a warm greeting from the owner while dining at the Bully Ranch- They really do it right.

The Sonnenalp exudes old world, but everything is kept modern and tidy. The rooms are warm and cozy, I had 2 beds, a fireplace and a nice seating area, along with an open balcony.

Turn down service included warm cookies and fresh filtered water.

Amenities are fine spa amenities, in proper, full size dispensers. No wasting the mini's here.
The bath towels and robes are plush, Turkish feeling terry.

Breakfast in the hotel is a locals' favorite and it is obvious why. Warm greetings, beautiful room, genuine fresh fruit and pastry, plus really tasty breakfast items make this room stand out above others.

Many newer properties in the area would probably love to take the staff away from this establishment. They are great.

I look forward to my next visit.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cjd-69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

934 reviews from our community

Traveller rating
    797
    90
    24
    12
    11
See reviews for
255
389
30
93
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Denver, Colorado
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 November 2011

So impressed with the Sonnenalp Resort- kind and welcoming staff, perfect location, great rooms. I stayed at the Sonnenalp during the summer and it was such a blast. I can't wait to get back up this winter!

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azaranka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 24 November 2011
Thank you for your visit. I am delighted that you enjoyed your stay and look forward to welcoming you back soon.
Happy Thanksgiving.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
javaruke
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 November 2011

Three girlfriends spent the weekend at the Sonnenalp to celebrate a milestone birthday. From the time I booked the reservation, to the time we left, the customer service was unparalleled. Prior to arrival, the concierge offered to have the pastry chef prepare a special cake. We had a delicious custom cake created which was delivered to our room after dinner, as requested. Upon arrival, there was a complimentary bottle of wine and card for the birthday girl. The suites have a huge bathroom with heated floors with the most counter space I have ever seen in a hotel bathroom ( bonus for three ladies staying in the same room.) The breakfast buffet was bountiful and they even gave us a to go box so we could grab some goodies for the road on our last day there. The spa services were excellent with a great selection of innovative products for sale. Everyone was friendly, courteous and helpful. We were there during their shoulder season and enjoyed fantastic rates, but that obviously didn't negatively impact the level of service. We are already scheming how we can get back every year....milestone birthday or not!

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 17 November 2011
I delighted to hear that you took advantage of the special rates and packages we offer during non peak periods. The Sonnenalp never closes during shoulder season periods and we work hard to offer the Sonnenalp experience year around regardless of seasonal up and downs.
Thank you for your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fayetteville, New York
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 11 November 2011

I was so impressed with the exceptional staff training at this hotel. We received five star service from every staff member we encountered. All staff were friendly and accommodating and had the perfect touch for interacting with guests. Dinner at the Swiss Chalet, the fondue restaurant, was very enjoyable. The radiant heated floors in the bathrooms were a nice touch.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamela2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 17 November 2011
thank you.
With all the things we try hard to do well at the Sonnenalp, our staff performance is the most important measure of our success to us. We are very proud of our team and I am grateful if I can pass on good feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2011

I stayed at the Sonnenalp 10/17/11-10/23/11 and it exceeded my expectations in all ways. I had my arm in a sling and was a special needs customer (potentially grumpy customer). The staff at the Sonnenalp was unfailingly charming and very helpful to me . My 1 bdrm suite was bright and cheerful with huge closets, a luxurious bathroom, a sweet dining nook, cool vaulted ceilings, and provided every last thing I could ask for from a hotel. One would have to be pretty spoiled and petty to find fault with the room I stayed in.

I did read a review that seemed unfair to me and I would like to offer up my counter opinion to the people who complained about some in-room ammenities. Specifically, if you expect to find things like washing machines and dryers in the hotel and expect full kitchenettes then maybe you should opt for a condo. Of course you'll lose the convenience of room service, unbeatable location, the exceptional spa, lobby bar, library, and 4 restaurants along with the other niceties this hotel offers. Still, it seems unreasonable to check into a hotel and then complain when it's not run as a condominium
.
The Sonnenalp does a great job and I highly recommend staying there.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LisaUSASeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 17 November 2011
Thank you for taking the time to post this message. I am delighted to read that your stay was enjoyable. I appreciate your comment regarding a full service hotel versus a condominium.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vail hotels
0.2 km away
Four Seasons Resort and Residences Vail
0.1 km away
The Sebastian - Vail
0.6 km away
Tivoli Lodge
Tivoli Lodge
#3 of 30 in Vail
1,248 reviews
Show Prices
Show Prices
Show Prices
1.0 km away
Arrabelle at Vail Square, A RockResort
0.3 km away
The Lodge at Vail, A RockResort
0.9 km away
Manor Vail Lodge
Manor Vail Lodge
#5 of 30 in Vail
592 reviews
Show Prices
Show Prices
Show Prices

Been to Sonnenalp? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonnenalp

Property: Sonnenalp
Address: 20 Vail Road, Vail, CO 81657-5010
Phone Number:
Region: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Vail
#1 Top resorts Hotel in Vail
#1 Luxury Hotel in Vail
#3 Business Hotel in Vail
#6 Romantic Hotel in Vail
#7 Family Hotel in Vail
Price range (per night): $304 - $1,121
Hotel Class:5 star — Sonnenalp 5*
Number of rooms: 127
Official Description (provided by the hotel):
Sonnenalp is a unique hotel in Vail, Colorado renowned for personal service and genuine, family-run hospitality. Enjoy world-class amenities and conveniences in the heart of Vail Village. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Odigeo, lastminute.com.au, Expedia APAC, Wotif.com, Hooroo Pty Ltd, TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Sonnenalp reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sonnenalp Resort Of Vail Hotel Vail
Sonnenalp Hotel Vail
Sonnenalp Resort Vail

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing