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All reviewsholiday inn expresshot tubroom was cleanfree breakfasta ground floor roomfront desk ladygreat place to stayliquor storebed and pillowsfirst floornice breakfastclose to townnice poolpagosa
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2 - 7 of 188 reviews
Reviewed 23 July 2018 via mobile

The owner screamed at my husband, my self, and 7kids as we waited for my sister and brother in law to return to the hotel. He screamed at us saying we couldn't wait in the parking lot for them and could not be in or around his hotel until they got there when they were driving and only 10 minutes away. Awful man!!

Stayed: July 2018, travelled with family
Thank RitikaT48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018

Check in was very cold and unwelcoming.
Pool was nice kids really enjoyed it.
Breakfast was nice.
Room as spacious, however the hotel hairdryer died half way thru the process.
Easy to get to, we were coming from Durango.

  • Stayed: July 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank sharonpiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2018 via mobile

Our rooms were clean and the front desk staff was very friendly and helpful. The rooms were a little older and had seen some better days, but, like I said, they were very clean. Our bathroom sink had a few chips in it. Our a/c unit didn't work, which made for a hot night; although a staff member did attempt to fix it, and it worked very briefly after she helped, it stopped working again for the rest of the night.

The pool and hot tub were nice additions, especially after a day of exploring. The pool area was also very clean, but like the rest of the hotel, could use some updating.

Stayed: July 2018, travelled with family
Thank scd07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2018 via mobile

Came to Pagosa Springs for a family reunion and stayed at the Hillside Inn. What a great place to stay, spacious, clean room and free breakfast. The staff was friendly and courteous and really helped us out since we made the reservation the day before arriving. Highly recommend this hotel while in Pagosa Springs. Centrally locates to many activities.

Stayed: July 2018, travelled with family
Thank Robert H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

This property is well maintained, the baths appear to be recently updated. It was clean, the free breakfast was good and everything about the Hillside Inn met expectations. We were in Pagosa Springs for a wedding, so the hotel had a special rate and was able to modify my request from one king to two fulls with little notice so we could bring some teens. The owners are very engaged and committed to their business.

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Brent L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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