We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice comfy room but bring your own soap!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Kiva Inn
Ranked #7 of 31 Hotels in Fort Collins
Certificate of Excellence
GreenLeadersBronze level
Reviewed 4 February 2017

Nice price and comfortable room but not sure who sold the hotel on using soap dispensers like in the roadside gas stations in the sink and shower. I can't image the small travel size bars of soap cost much but to save money with school-gym style dispensers and pump out enough soap to bathe is a bad idea. It's no wonder the newer models of renting out your house are growing options!
Breakfast was OK, location convenient but thank goodness I brought some soap!

Room Tip: Bring your own soap and shampoo!
See more room tips
  • Stayed: February 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank BorisMurchant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 6 February 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,
Hema Sarda,
Best Western Kiva Inn, Fort Collins
Contact: 970-484-2444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (526)
Traveller rating
Traveller type
Time of year
Language

104 - 108 of 526 reviews

Reviewed 23 December 2016

Dirty room. Shower filthy. Sheets were dingy and had holes. Carpet was gross. No hot water. They will tell you they have never had a problem with hot water but look at their reviews. No elevator and had to drag heavy suitcase up stairs.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank JudiB1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 29 December 2016

Hi there,

At the outset, we apologize for not exceeding your expectations.

In case you could let us know your name and date of stay, we can probably address your review with proper details.

Please do not hesitate to call me on (970) 484-2444 in case I can be of any assistance to you.

Sincerely,
HEMA SARDA
Manager



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2016

Newly remolded large rooms with microwave, fridge, and free WiFi. Great bed, quite room. Cheery open area for breakfast.
The bath tub in room 229 was not grouted or properly supported underneath which caused it to creak and groan as you stood in it to take a shower. The only access to the second floor is by stairs (no elevator) so ask for a ground floor room if you don't do stairs.

Room Tip: Be sure to ask for a ground floor room if you don't like stairs.
See more room tips
  • Stayed: December 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank MrWallyNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Guest Relations Manager at Best Western Kiva Inn, responded to this reviewResponded 27 December 2016

Dear MrWallyNE,

Thank you for letting us know how impressed you were with our services and amenities. We seek to give each guest a very comfortable and accommodating experience and we are
thrilled to hear of our success in this ambition. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2016

This was my first time to stay here. I chose it because the reviews on yelp were good.
The staff was really nice and helpful throughout my stay. They were ready and willing to help. My room was clean. However, I didn't have a shower curtain so had to ask for it. I also didn't have the door tag that says do not disturb. The staff was quick in resolving this.

Additionally it was 20 degrees and the bed had a tiny, thin blanket and no comforter. The heater wouldn't work on auto so the heat ran constantly making the room dry and it was difficult to sleep. Plus it got hot since the heater wouldn't turn off. So I turned the heater off and then it would get cold so I would get up and turn the heater on.

As I mentioned the staff was great in solving problems however seems to me these shouldn't have been problems in the first place.

I may try it again as I like to give a couple of tries on things because we all have bad days.

  • Stayed: November 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Sammydosmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 21 December 2016

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in future.

Just to add here, in case you need more blankets, we do provide the same on demand which can of course be taken care during your next stay with us.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 970-484-2444.

Sincerely,
Hema Sarda,
Manager
BEST WESTERN Kiva Inn
Fort Collins, CO-80524

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2016

Very nice, clean and comfortable! We stayed in a pet friendly room and had no issues. The room was clean and did not smell like dog! Beds were very comfortable. The room was very nice sized and bathroom was great! Breakfast was very nice and had a good variety! The check in and out process was easy and fast. Fresh baked chocolate chip cookies on arrival as well!

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Huffman03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Guest Relations Manager at Best Western Kiva Inn, responded to this reviewResponded 19 December 2016

Dear Huffman03,

Thank you so much for your compliments to our breakfast options and service. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations . We would love to have you back and we do hope to see you again soon. Thank you so much for your business and have great day ahead.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fort Collins hotels
3.3 km away
La Quinta Inn & Suites Fort Collins
2.6 km away
Best Western University Inn
Best Western University Inn
#4 of 31 in Fort Collins
591 reviews
5.1 km away
Marriott Hotel Fort Collins
Marriott Hotel Fort Collins
#3 of 31 in Fort Collins
499 reviews
Show Prices
Show Prices
Show Prices
7 km away
Cambria hotel & suites
Cambria hotel & suites
#1 of 31 in Fort Collins
429 reviews
6.1 km away
Quality Inn & Suites University
Quality Inn & Suites University
#2 of 31 in Fort Collins
390 reviews
6.5 km away
Hampton Inn Ft. Collins
Hampton Inn Ft. Collins
#10 of 31 in Fort Collins
414 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Kiva Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Kiva Inn

Address: 1638 E Mulberry St, Fort Collins, CO 80524-3522
Phone Number:
Region: United States > Colorado > Fort Collins
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Fort Collins
#10 Romantic Hotel in Fort Collins
#11 Family Hotel in Fort Collins
Price Range: $92 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Kiva Inn 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Stay at this Fort Collins, Colorado hotel offering comfortable accommodations convenient to Colorado State University and Poudre Valley Hospital. Whether traveling for business or for pleasure, the BEST WESTERN Kiva Inn has it all! Nestled into the beautiful Rocky Mountains in the heart of Fort Collins, Colorado, this hotel offers guests incredible value, unbeatable amenities and a convenient location to businesses, area attractions and points of interest. The southwestern style BEST WESTERN Kiva Inn offers beautifully appointed guest rooms fully equipped with a refrigerator, microwave, LCD televisions with cable satellite television and high-speed Internet access. Junior suites and rooms with spas and mountain views are also available. Every morning guests are greeted with a complimentary deluxe continental breakfast served in the beautiful glass atrium room providing beautiful views of the sunrise. Guests will also enjoy the convenience of a steakhouse and lounge located adjacent to the hotel. Located at the gateway of the Rocky Mountains, guests staying at the BEST WESTERN Kiva Inn will enjoy spending the day exploring all that Estes Park and Rocky Mountain National Park have to offer. Nearby is the unspoiled Poudre Canyon with its renowned "Trout Route" USA. Shopping enthusiasts will enjoy this hotel's proximity to the old town shopping district. Colorado State University and Poudre Valley hospital are only five minutes from the hotel making the BEST WESTERN Kiva Inn ideal lodging for visiting family and friends. This Fort Collins hotel frequently hosts guests in town attending the Cheyenne Frontier Days and Greeley Stampede. Traveling for business? There are also several corporate locations and medical offices nearby in the corporate business corridor and industrial airpark area. The friendly, helpful staff at the BEST WESTERN Kiva Inn is ready to ensure a comfortable and memorable stay in Fort Collins, Colorado. Make a reservation today and save! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Evoline ltd, Wotif.com, lastminute.com.au, Expedia APAC, Hotels.com, TripOnline SA, getaroom.com, HotelQuickly, Hooroo Pty Ltd and Cancelon so you can book your Best Western Kiva Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Kiva Hotel Fort Collins
Best Western Fort Collins
Fort Collins Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing